Purrfect Auto Service, Pomona CA

DO NOT TAKE YOUR VEHICLE HERE UNDER ANY CIRCUMSTANCES! Mohammed is extremely unethical and dishonest. It is difficult to determine the percentage of each but the combination of incompetence &/or dishonesty would rate at around 90%. I am sure Mohammed will state that no customer has received service under this name & thus it is intended for a different business, however, this isn't the case. I am using a pseudonym for liability reasons. The faulty workmanship &/or incompetence of this shop potentially put my life in danger. I will never take any vehicle to this business again & highly recommend you do the same.

I've been coming here for years. They keep my car running and make solid recommendations. Dead battery, axles, oil change, spark plugs, AC, brakes - I've done it all.

I've called several times. Everytime I was extended the same courtesy.

The oil change was quick! Thank you Brian!

Took my truck in for a oil service because my Nissan dealership was close. They told me all kind of stuff that needed fixing. In my head I'm like how the dealership never mentioned this to me. Just be careful refuse all extra work. They trying to make a quick buck. I Look at my cabin air filter they are fine.

New customers are treated very well but when it comes to returning local customers, he pushes his luck and tries to blindside you with sugar coated words and rips you off. I got roped into a paying loan that charges payment and interest despite mohammed telling me i didnt have to worry about interest. Im stuck paying payments i thought i paid off last month. Wouldnt recommend going back a second time

They list oil changes for 22 bucks then when you get there it 45 dollars. FALSE advertising. I recommend anyone to not go here. Price listing is a lie.

Feel like we found our mechanic. Everyone is extremely nice and helpful. They did a great job on our SUV. So we took our car to them. Prices are fair, work is great, customer service is excellent.

They lost a customer today. Brian knows nothing about customer service. Tried to upsell on a simple oil change to a senior citizen. ️

You cant trust this place. Too many different mechanics working there. One minute your car is okay, and the next minute you have to go in, and a new mechanic is telling you that theres something else wrong and the old mechanic didnt see this or that. The owner does not personally do the work on your car. He relies on hired help who need the work because, as we all know, being a mechanic isn't the greatest job unless you have your own shop and do the work yourself. Muhammed, does nothing but provide a bait and switch friendly customer service attitude. I had my motor mounts changed a few months ago, and come to find out, i apparently need "new" motor mounts. It would be great if I could talk to The owner about this, but since then he's had 3 different mechanics. So this place is not trust worthy, lousy, half-ass good for nothing place to go. Find somewhere else and do not give this man your $$$$!

Great customer service very nice and friendly. They actually demonstrate to you what's wrong with you car. Furthermore they have good prices.

Unfortunately this business makes its money by cheating and scamming people into paying more for things your car DOES NOT need. Please do not go here! They advertise low prices, but scam you and Jack up prices once you leave your car with them.

THE OWNER MOHAMED KHAN IS A LIAR CROOK BAIT & SWITCH SPECIALIST. THIS GUY SOLD ME A CAR W A LEAKING GAS TANK. I COULDV BEEN KILLED.

RECENTLY I MADE THE MISTAKE OF TRUSTING THIS GUY W A SIMPLE REPAIR. BEFORE THE REPAIR CHECK ENGINE LIGHT WAS NEVER ON. MOHAMED THE CROOK BULLSHITS ME ABOUT HOW "I TOOK CARE OF U MAN", BUT FAILS TO GO OVER THE FINE PRINT WHERE HE DECEPTIVELY MAKES FALSE STATEMENT CHECH ENGINE LIGHT ALREA ABOUT DY BEING ON BEFORE REPAIR. 100% FABRICATED BECAUSE ANOTHER FACILITY RAN A DIAGNOSIS AND VERIFIED THE AREA THEY WORKED ON CAUSED THE LIGHT TO COME ON. I HAVE FILED A COMPLAINT W BAR.

DONT GO HERE UNLESS U WANT TO BE DRAGGED INTO A BLACKHOLE OF LIES & SHITY REPAIR WORK.

I came to get a tune up and Jesse was most kind to me. Very helpful as well as informative. Muhaamad topped off the oil and my coolant free of charge. Any repairs needed they come highly recommended by me. Located 621 E. Arrow hwy Pomona.

Quite possibly the least expensive and quickest (if you catch them at the right time) oil change in this area of Pomona. And I checked.

You know what? Only get oil changes here. Do NOT let them do any repairs, no matter how much they insist you need them. Every time I allowed them to fix something, I've had an terrible experience. Never again.

Fast service, very friendly and good prices. Needed a synthetic oil change and air filters, he replaced everything with little cost.:)

Mohammed very honest and respectful makes you feel like family I will recommend to anyone. Great prices too!

Very friendly faces and personalities, their services are phenomenal and it did not take long at all I highly recommend for all cars. Awesome results at great prices!