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Qantas International First Lounge, Los Angeles CA

Address 1 World Way, Los Angeles, CA
Hours 6:30am-11:30pm
Website qantas.com
Categories Travel lounge, Lounge
Rating 3.8 16 reviews
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Qantas International First Lounge reviews

16
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Jacky
September 27, 2023 7:43 pm

Look for Rubin and Yeraldy,

They provide the best service, and go above and beyond for you

Thank you so much, and for the Special cocktail you made!
Luv u guys

Julie
September 21, 2023 3:09 pm

Definitely NOT what we were expecting. The bar (for whatever reason) was not available for the 6 long hours we spent waiting for our (yet again) delayed flight. Meals were OK, but took a very long time to be served. Staff were friendly, but didn’t seem to be fussed about the lack of service. Many of them were just standing around talking to each other…mostly behind the non-operating bar.

The worst thing was having unisex toilets…as a female walking into 2 of 4 available and finding them to be dirty, with both toilet and floor covered with urine…. And in another the remains of someone’s vomit…. Was so disgusting.

Worst first class lounge I’ve ever had the displeasure of visiting. Emirates, Singapore, Qatar are soooooooo much better

Fumiko
September 04, 2023 2:02 pm

Used in JAL First Class. Spacious and comfortable. Meals are made to order. The steak was a little overcooked. The chocolate cake was delicious. There are also wall-side seats with power outlets.

Maj
August 21, 2023 5:47 am

Qantas lounge located after the security check on 5 th floor close to the food court area.

You will find lift or escalator to reach here

Nice ambiance and good food choice with bar facility as well

You can have food relax and enjoy here

simone
August 19, 2023 10:13 am

I have to say - absolutely exceptional service by the entire team tonight. So warm and friendly and attentive.

Hani
July 25, 2023 12:16 pm

Qantas takes its presence at LAX very seriously with multiple daily operations and maintenance operations here, and this extends with their lounge presence as this first class lounge surely shows.

The lounge is one of a handful of dedicated First Class lounges they operate around the world at their more important destinations such as London and Singapore, let alone those in Australia. The lounge is dedicated to thier first class passengers and top tier frequent flyers as well as top tier Oneworld members flying on a oneworld member.

The lounge is spacious, with ample seating being located in a qiuter area of the terminal. Staffed with well-groomed staff in white jackets typical of the Qantas branding. The seating is comfortable with different styles. The dining area is open to the lounge with freshly made dishes from the menu and full ala cart service. The shower rooms were also a great addition and with proper toiletries.

Perhaps not the absolute best lounge I had personally visited and does indeed lack views to the tarmac, yet it does deserve the rating. As access allows one must spend thier time at the airport here.

Bridgette
July 23, 2023 3:27 am

Basic lounge, nothing special. Qantas needs to raise the bar. They used to be tops, now just average.

ashby
June 16, 2023 9:04 am

The flight was delayed for 2 hours beyond anyone’s control, so it was not fused. Slightly annoyed, I was told once in the lounge. Half the space is for dining. Great service. But the food was a huge letdown. Salt n pepper calamari tasted like frozen supermarket food. The fish was not bland and foul-tasting, and the portion size was ok, but I can see severe cutbacks for first-class passengers.

I am dreading my flight only because some Qantas flight attendants like to play you and try their best to ensure you know you can only order breakfast literally moments after boarding. They then purposely advise when you awaken before arrival, you can only order cold snacks, and even then, they ensure you feel inadequate to ask. First class is typically packed with Business upgrades, so it’s somewhat pointless because they don’t have the right staff to provide a superior level of service. I’m comparing this against Singapore Airlines and Emirates, who go the extra mile.

There’s no chill-out space—uncomfortable chairs. But you can bypass waitpersons and go to the bar to order a drink if you like. The wine selection is below average.

Overall the food is not poor. After trying some meals, the best was sautéed broccolini. Chips. I know it wasn’t the vanilla ice cream I was eating. More like whipped vanilla, you buy in a mass grocery store.

It does annoy me because it’s a somewhat exclusive direct route, so there is no real competition, and Qantas knows this, so they don’t try.

When flying here, there is no vanity kit. No PJs. Just sit down and leave us alone whilst we overcook whatever you want to you don’t order again. Nasty, I know but when you pay AUD$15k, you expect quality.

Man, I miss the time when flying was exciting. Now I download my movies, tv shows because what they offer is not fresh content to enjoy either.

The funniest aspect about the lounge is their washroom facility is very confusing until you realise it’s on a share arrangement. I believe in gender equality but having two separate bathrooms that both show the male and female sign for the Sam washroom is hilariously silly.

Rob
June 16, 2023 3:56 am

Great, welcoming staff, wonderful (very speedily-served) food & drink, well-appointed showers (with surprisingly good water pressure). The shower facilities need a place to put bags, etc.while showering. Speedy wi-fi; easy access to the lounge from TBIT or the AA terminal. Tremendously clean restrooms. Solid selection of snacks & wines, coffee, water, etc.throughout the spacious lounge. Seating / lighting is a little odd and poorly considered for people needing to get work done on a layover or before a flight, but there is the option of one of two small office rooms that are well-equipped with a desk and chair (albeit covered in crumbs, like the floor, on this visit) for using a laptop. Highly recommended, and worth arriving early or planning a longer layover to enjoy.

Anne
June 12, 2023 1:21 pm

This was my first visit in 4 years (thanks COVID) and not much has changed. The one thing I wasn't impressed by was the food, which seemed very limited in variety. But hey - first world problems!

Pete
May 29, 2023 9:09 am

The best lounge I’ve been to anywhere in the world. Excellent drink service, amazing food and comfortable seating with lots of power outlets. A+

Lemuel
May 24, 2023 10:23 am

Lounge is nice and spacious. Came in the morning before my flight.

Food however, is sad. Compared to the Qantas First class lounge in SYD AND SIN. The food quality and standard here in LAX pales in comparison.

wata
May 17, 2023 6:14 pm

It's easy to get lost because the location of the elevator to go to the 5th floor where the lounge is located is difficult to find.
The lounge was very clean and felt like a bit of a fine dining restaurant. Instead of the usual buffet style, the waiter will bring you a menu when you sit down, and you can choose from the menu.
The amount of each item is smaller than American restaurants, but the menu was abundant and everything was delicious.
Especially the pudding (cream caramel) was excellent.
In addition, as for the wine, there were many types of Australian wines.
I've been to many airport lounges, but this one was top class.

K M
April 23, 2023 12:11 am

There are many tables, so you can eat with plenty of time. A method to order from the menu, not the buffet.

There are many types of wine, and in that respect, it seems that you can answer your taste.

Ben
April 15, 2023 5:16 pm

Unfortunately their new employees since they've recently reopened don't properly understand the oneworld access terms. I was denied access on a quiet empty evening even though I was literally showing them the terms from their website that granted me access.
It's a shame because it used to be one of my favorite lounges and their employees were previously very competent and friendly.

Sean
April 06, 2023 7:56 pm

One of the best lounges in the world. The individual personal sit down dining is very nice. See menu photo for lunch options. Breakfast goes from 6-11am and lunch starts at 12 and goes to 4pm. Dinner starts at 5 and goes through 10pm I believe. The angus beef was very good. The cheeseburger was cooked perfectly. Bowl of fries is enough to share for 2 people. The wine selection is decent plus the dessert wine was very classy. There was plenty of seating even though it was busy. People congregate around the bar and dining area but the area away just down by the entrance is pretty empty. See photos. Do check out this lounge. It is restricted for a limited group type. Do check to see if you qualify. Such as first class Qantas flyers.

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