Quality Auto Service, Pomona CA

As always, service was prompt and professional. We've been taking our vehicles to Quality for many years becaseu we know we will be well taken care of.

I really appreciate the auto shop and their excellent services they provide!

The guys here are super friendly and informative. I asked questions about the type of oil and tires that I should get and they were up front about not wasting money on products I didn't need but also recommended the things that would be right for my car. It has been hard for me at times to know where I can find an honest mechanic. But in this case, I would highly recommend this shop for anyone looking for a trusted source.

OMG STAY CLEAR OF THIS PLACE AT ALL COSTS. ESPECIALLY IF YOU HAVE A CHECK ENGINE LIGHT! I honestly don't know how they have good reviews (they must have alot of supportive family and friends that leave bias reviews!) much less how they haven't been flagged by the BBB. YET! I went in to address my check engine light, and after paying for spark plug and coil replacement on the cylinder that was misfiring because thats what they wrongly "diagnosed" and had "advised" me was the issue. My check engine light was still on when I left after all the "work" that had been done, and it ran just like when i dropped it off. I SHOULD have just kept driving to another mechanic. I was told for them to "diagnose" the underlying issue they would charge me $149.50, for the "diagnosis" which resulted with the same error code and check engine light I initially went in to address! "Scan for vehicle ECM and advise for further repair/ diagnostics- Symptoms Check Engine Light On-". Like i LITERALLY would have been able to turn my key in the ignition and "diagnose" that the check engine light was on and it needed further repair/diagnostics! They had to charge me almost $150 to "diagnose" that? ! Just to wrongly "advise" me about the repairs that were causing the error code. They charged me to replace everything that it COULD have been (including an over $600.00 valve adjustment? !) EVERYTHING except having integrity to actually diagnose the problem. Without uneccasery pricey repairs and alleged
"adjustments". I'm just supposed to take thier word they did. SMH. And if I wanted to know what the "real" problem was (or wasnt out of money yet) I would have to pay ATLEAST $2,000.00 to really find out the problem. Literally OVER $900 later of charging me to change everything BUT what was ACTUALLY causing the real problem! I STILL left with the exact same issues as before, a guess of what it might be, and a quote for 2 grand to find the "real"problem! LITERALLY the worst mechanic and business i ever had the misfortune of encountering! DO YOURSELF A FAVOR, DO NOT BE SCAMMED BY THESE "5 Star Reviews"
mostly from years and years ago! This place is trash now! HIGHWAY ROBBERY! Glad it was so evident and I was able to to take it to a REAL honest mechanic to diagnose the issue not just one guessing and replacing everything "it might be", instead of properly addressing the "real" problem! He did a thorough diagnostics, and a simple inexpensive engine compression test to give me the same diagnostics free of charge instead of these shady guys. Check out Carolines Auto repair on Holt.ask for Tony. NOT this shady fast talking Tony at alleged "Good Quality whatever". GOOD RIDDANCE!

I couldn't be happier with the service I got from Quality auto! From the time I called them, to the time my service was complete, I have nothing but good things to say. Would recommend 100%.