Quality Restoration Services, Inc., Chula Vista CA

Steve, Luis and their team did a marvelous job restoring my house. My house is actually nicer now than before the flood. Communication was great and the entire project went very smooth. Top notch job guys.

We were very pleased with our experience with Quality Restoration. After my dishwasher caused huge water damage in our kitchen, our insurance agent recommended Mr. Wang’s company and we had a very good experience from start to finish. They are very kind and professional. Specially, we want to thank Luis and the team. Luis gave many suggestions when we couldn't decide what to choose, contacted us frequently, and he even gave us a phone call at 10 PM when we had some questions. If anyone to have 100% satisfaction, Quality Restoration is the answer!

Fabulous customer service; attention to detail; and practical knowledge what to customize vs.what to purchase off-the-shelf.

I used Quality Restoration Services for a major insurance claim water leak, supplemented with some kitchen and bathroom upgrades. Steve and Luis worked with the claims adjuster, so I didn't have to worry about the insurance portion of the work. They promptly completed all paperwork necessary for mortgage company escrow of insurance settlement funds.

At the start of reconstruction, they worked with me to establish themes for floor coverings, bathrooms, and walls. They stayed one step ahead of me throughout the process, making sure I made more detailed decisions to support the reconstruction schedule.

They have a keen knowledge of contemporary trends in flooring, wall finishes and fixturing. And they very professionally walk the line between respecting your preferences vs.making recommendations.

When they encounter obstacles, they have a variety of mechanical and electrical resources available to provide solutions.

And when they find a more cost-effective solution (in my case, using off-the-shelf vanities instead of custom ones), they propose it.

They are very detail-oriented, and insist on doing touch-up work to high standards.

Most importantly, they are great to work with. They always respond promptly to all questions about in-process work. And if you propose changes, they will price it but also give you their perspective how much value they add.

I strongly recommend them to potential clients, and would use them again (though hopefully I won't have another water leak!)

Steve, Luis and the crew were very patient while I changed the scope of work at nearly every turn. Usually it was on the suggestion that they made that greatly improved the finished project-a major face-lift of a 30 y/o house that had much of the original flooring-carpeting and vinyl, and repair damage caused by leaky garage roof deck.
I highly recommend them.

Great service. Very detailed and kept me posted and updated throughout the process.

They managed and restored my home after a slab leak which damaged over 1300 square feet of engineered wood. All the work including carpentry, painting and final cleaning were optimal and professional.

They offered us great service and very attentive to all our details. Luis did such an amazing job to make sure we got everything we wanted.