Raffis Bicycles, Los Angeles CA

What an amazing bike shop! I brought in my bicycle today on short notice after my front brakes broke and they fit me in without an appointment same day (5 star service). They then discovered many things that were done "poorly" by the non-professional bike shop who assembled my brand new bicycle 3 weeks ago and made adjustments, including adjusting the brakes and tightening handlebars, among other things which were loose to my surprise. They showed me it could have been assembled better and some things were really sketchy. I was basically driving a moving hazard on wheels and didn't realize. It was pretty dangerous to be honest. They definitely saved my life by addressing the issues!

Whatever they did to the brakes, they work 1000 percent better now, way more responsive than before, night and day difference, which is weird because it's a brand new bike. I can stop on a dime now, which before I would have to come to a slow stop. Not sure what they did, but they know what they are doing in terms of doing a "tune-up".

They only charged me to install the brakes (very reasonable) and didn't charge me for any of the extra stuff they fixed, including adjusting the brakes to work as they were intended. So nice, very kind people!

Thank you Raffis! Will be back many times to come.