Ralphs, Ontario CA

OPEN TIL 1AM This grocery store is always well stocked and the produce is A+. The bakery is awesome and the deli is fantastic. The employees are helpful and knowledgeable about the products as well as where they are located in the store. Thank you for the outstanding service. It is very much appreciated.

This store violated my rights and demanded that I wear a mask even tho I have a signed exemption card because of a medical disability They also broke civil and federal codes by impersonating a doctor and requesting I use a medical device. Either the store manager or the CEO of the company should be held accountable. Being an E commerce commodity they must not discriminate by requiring selected groups not to shop freely but by the time of day they deem is convenient is for them.

To the Point.this store has been my store over 20 year’s it has never lacked customer service and the Manager Jane had always been extremely supportive when I had big events for our local schools; Yesterday on April 11th, 2021 Jane the Manager went Above & Beyond this Hard Working Woman is Extraordinary and deserves to be recognized as “ One of a Kind”, thanks again!
Elva Galindo and Family.

The salad bar food taste nasty, everything is old, I don't recommend it is more than 3 times that I buy food from then and I have to throw it in the thrash can

Worst cashier ever, I had to ask her to check me out. Box girl rolled there eyes, why are they only talking about personnel things and ignoring the customer. Back to Stater Brothers.

I used to shop here all the time until I experienced an uneducated cashier that excersized as much common sense as a broken toaster. Apparently they hire people that seem to focus more on their appetite than putting efforts into displaying even a small amount of cognitive abilities. The nail on the coffin was an equally intellect deficient manager that loves to say no in mundane situations to feel some iota of authority in his equally mundane and unimportant existence. Thank God for the new stater bros.on ontario ranch. Cleaner, safer, and customer service like they actually know the concept of servicing customers. Honestly, it's not that hard.

Nice place to shop for groceries. Prices are somewhat higher than other comparable grocery stores. Overall very well organized and clean store.

Great service and a very helpful staff. However, today I went to do my usual shopping for the week and I noticed most of my usual items went up 20% or more. Not happy about Pandemic price gouging.

(Party Services)
I went in late in the evening (after 7pm) on a Saturday to get some balloons blown up for my birthday the following day.

I went to the floral section, where I saw Ms. Ina packing up to leave. I asked her if she could fill my personal balloons with helium and although she was closing, she did so and gave me a discount because it was my birthday.

Thank you Ms. Ina for staying later and ensuring I had a beautiful birthday balloon arrangement. Highly recommend their helium services!

Thankyou store Mgr. Aleka for your professional courteousness and helpfulness & genuinely caring for all us regular customers. I appreciate the stocked shelves, and extensive variety of all ethnicity of food items. Thankyou Theresa for efficiency & the friendly checkout experience. Bravo. I reallly appreciate the gentleman stocking all the icecream and helping me get my pint of icecream on the top shelf. Be safe. And a big thankyou for the young gentleman standing at entrance sanitizing all the carts and being welcoming & communicative.

Stopped by to get some corn. They were out of the husked. Asked a guy filling the juices and he seemed bothered and rude that I interrupted him. Waited for it to be refilled, kid refilling it seemed upset that I took a few and he might have to come back and do his job. I'm in a similar industry and I know its easier to keep a customer than to get a new one.

Horrible experience. This is the 1st time I visit this Ralphs. I shopped in Kroger for over 10 years from Vriginia, and I assumed Ralphs have same good service. However, the manager Fawad is rude and won't help. Their cashier made a mistake, and Fawad does not want solve the issue, he just turn his back to us! I am not sure if in California, turn his back to a customer without solving the issue is the correct way a manager should do.

Great produce selection, bakery department, seafood and deli selection as well as a lot of fresh flowers including orchids year round. They offer organic produce. The beer, wine and liquor selection is decent but keep in mind it is a grocery store not a specialty shop. They have a lot of kiosks in the front of the store for your convenience also. They do sell firewood which is great at this time of year. They do have many cashier lanes available so you usually do not have much of a wait.

Christine in the flower/balloon department was wonderful and really helped us with our party balloons. She is a life saver.

Extremely helpful with my checkout. I am handicapped and was offered assistance to my car without prompting anyone for help. Thank you!

Loaded digital coupons to my Ralphs card, to get the advertised price. I bet myself when I got to the register, the price would be different. Lo and behold, the price was higher. I was then told you need a digital coupon, an analog coupon, a Ralphs card, and oh yes, you need to load their App onto your smartphone, to get the advertised price! What a crock! This false advertising Ralphs shell game should be against the law.

Love how this store always runs smoother. Ralph's knows how to train their employees - BEST! Clean produce section always, fresh breads, and the employees are HAPPY to work there.

It was nice. The only thing I didn't like was the cashier packed all my items in one bag. I had some hot items from the food bar, I did not appreciate having my hot items on top of my cold food. Other than that it was a pleasant trip.