Ray O. Cook Heating & Air, Roseville CA

Chris Beckmon, the serviceman, was thorough, friendly, and efficient. He carefully explained each step of his inspection and the basis of his analysis that we had spent plenty keeping this OLD, INEFFICIENT SYSTEM working as well as it is. I thank Ray O. Cook Heating & Air for helping us keep warm or cool as possible with our OLD SYSTEM and leaking ducts!

Replaced entire system. Just had a free check up. They didn't need to do this. It seems like there service is very good. Service guy sold me some filters to save me money. Nice.

Armando, Danny and Sonny were all very professional and provided excellent customer service. Our AC motor and fan went out and they were able to get the AC working again!

The technician was courteous, friendly and efficient. He identified the problem and completed the repair in 30 minutes or less.

From our first interaction with Ray O. Cook's inspector Paul, including everyone who replaced our HVAC and installed new ducting, to our last maintenance checkup from Joe everyone has been very professional and knowledgeable. Other places will quote less but you get what you pay for and Ray O. Cook is top notch!

The technician came on time and was very courteous and professional. He provided the summary of the job and sent all the details over in the email.

Immediate diagnosis versus competitor firms who wanted payment to even troubleshoot. The technician was very knowledgeable and friendly. He explained it was a defective evap coil and showed us the leak tester results - built trust right there! We are very happy with Ray O Cook and will recommend them anyone needing quality AC service.

I needed to replace my 23 year old HVAC unit. I did the research. I got other quotes from other companies for a new unit. Ray O Cook's quote was right in the middle. But their knowledge and customer service is what pushed them to the top of my list to replace my unit. I highly recommend this company to either service your AC and furnace or if you are shopping for a replacement. I promise you will not be sorry we chose Ray O Cook Company.

We recently had our 22 year old Rheem air conditioner/heater replaced by Ray O. Cook Heating & Air Co. The crew respond on time and did an excellent job of removing our old system & installing a new Rheem 17 Seer A/C & furnace. The crew consisted of three men (Brett, Dave & Rick). They were all very friendly, professional & helpful in answering my numerous questions. Danny in sales & the lady that set up the appointment were also very friendly & helpful. We highly recommend this company.

Joe came over and got me squared away. He cleaned, inspected, and tested the unit and got me on my way. Thanks for the quick and professional service.

Steve was fantastic! Did great work and explained things going on with my systems. Truly someone you can trust with your HVAC needs. Will recommend Him to all that ask.

Best Service tech I have ever worked with as a homeowner. He was knowledgeable, courteous, and very helpful in going over my air conditioning system
And left no stone unturned. So happy they sent him to me to service my system

Ray O Cook is a great company! Could be more pleased with their technicians! Patrick was extremely knowledgeable and honest. Having a older unit maintenance and servicing is important. Thank you Patrick.

Joe was great! Helped me out over the phone on the weekend to troubleshoot making things quick and easy when he came out the next day. Very helpful and personable.

Technician “Sonny Osorio” is a skilled tech that helps & satisfies customer on their Air conditioning needs. After his job well done, the whole family was so happy regarding the performance of our Air Conditioner. He came in the right time especially temperature nowadays are 3 digits 100’s. Thank you Sonny

San was excellent he took the time to explain everything and even questions that wanted answered beyond.
He showed and discusses the work and condition of my system in detail and extremely courteous
I will welcome his return to my home to provide service.

Great Air Conditioning service. Our technician (San) of the Ray O. Cook Company was very professional and did an excellent job on our AC unit. Highly recommended!

Awesome company! From start to finish I would recommend Ray O. Cook to everyone I know. The techs were nice, professional and clean! Our initial visit with Paul did not make us feel that he was ever trying to "sell" us, he just shared is knowledge and provided us with the answers we need to make an informed decision! Great, Great company!

Sonny O.did a spectacular job in maintaining and tuning up our hvac system. Very knowledgeable and polite as well. Because of him I was convinced to join the Cook Club.

Today I had my A/C system serviced by Bryan in Lincoln. He was very professional and answered all my questions (I had a lot). He also explained the maintenance program that my wife and I will be signing up for. True example of customer service, Ray O Cook did a good job hiring this service tech. Keep up the great work Bryan.