Red Wing, Napa CA

I bought a pair of boots and they just didn't feel right after a few weeks. Surprised that went I went back they let me echange for a different pair and type. The new boots are much better and I'm a satisfied customer.

I had purchased some boots 4 months ago. The leather separated on a portion of the seam. Long story boring, I was issued a brand new pair of boots and no additional charge. Sabrina was the person who helped me. I was ecstatic by the awesome service I was given. Thank you so much! I will continue shopping at this location.

Superior quality shoes designed for long life. They are on the expensive side and fully worth it, these are shoes you'll want repaired over the years, not replaced. Great staff. Parking is terrible.

This particular store has a stand on estimater for shoe size and comfort. A great addition. The customer service person, Sabrina, was outstanding (the main reason for the 5 star). This store has a nice selection of shoes and quanity of them. My husband is very satisfied with his shoes!

Friendly staff (there's only one person there). It's small but never crowded. My favorite part is that it's cat friendly.

Great place if you know what you are going for. I had a voucher from my work and I was issued the wrong boots for the job. The manager at first wouldn't return the boots because it was an Irish setter brand and didn't carry the same guarantee as the other red wing boots. I was never disclosed that policy so I'm guessing that's why the manager returned the boots anyways.

I show up during business hours which are 10a to 6p. I got there at 3pm and they are closed for lunch! If you close for lunch you should list that on your hours so I don't drive 30 minutes out of my way to find out you're closed! Thanks but no thanks I won't be coming back to this redwing location.