Redrock Environmental Group, Chowchilla CA

These people are the worst. It took days for them to pick up their phones because we just moved in and we were told to call them to deliver the garbage bin to us. After days of constantly calling, we finally got through to them, and they promised to get it across. We waited and they never came. When they bins were finally delivered to the front door, they said they'd start picking them up on a daily basis from the next week. They never did. As I'm typing this Redrock has never picked up our trash not once. We've been leaving the bins outside the house right at the front where they said they'll pick it up from. But never did. Maybe a lawsuit will knock some sense into you guys. It's been almost a month we moved in here. You guys are failed to keep the end of the agreement, which is fraudulent and that breach of this agreement is causing me and my household so much stress and discomfort.
It's either you do the needful or we can talk legal.

This business is an absolute joke! Our trash rarely got picked up and each time I’d call and ask why, they would say the drivers put he completed the job when in reality he didn’t, he’s just too lazy to drive all the way down our street. OR he’d lie and say the cans weren’t out. Then they try to charge you for an extra pickup! No one makes any notes on your account so when you talk to people in the office, they all have different answers for you.

Needed to dump some trash in pouring rain! In and out with great customer service. The young lady up front was very nice.