Redwood Self Storage, Cotati CA

The facility is clean and the units are roomy with lots of height. But the real stars of the show is the staff. They are genuinely friendly and nice. Anytime I’ve needed assistance they have been accommodating and helpful with a friendly familiarity that makes my experience all the better.

The staff here is absolutely incredible. Rainy and Jennifer were always very attentive and aimed to please. I would definitely use them again. The rates are very competitive and actually on the lower side.

I cannot say enough about Redwood Storage. I had to find storage quickly as I was moving my daughter home from college for the summer. The service was so great. They responded right away, and I was able to book in minutes for a great price. The staff onsite was terrific and extremely helpful as we moved in and again as we moved out. I would highly recommend Redwood Storage if you were in need of a secure place to store your belongings.

Redwood Self Storage was very clean, and my items stayed in good condition.
The staff was very nice and always willing to help.

Place has many different sizes when choosing storage rentals.
*Clean grounds
*No unscrupulous tenants
*Recently changed managers
*Use caution because I found out that they are high priced on the spending your hard earned cash, spectrum.
*I found in the next city that I can get the same size 20'x10' for, $270 vs Redwoods $400 per month.
This alone is why I gave a 3 star rating

I stored here for 9 years and the team were always responsive and helpful. Very simple signup and move out process.

I've been with this facility for over 5 years and have had one good experience on top of another. The most recent being with customer service representative Rainy Cooper who went over and above to help me find my keys! Thankyou!
Highly recommended)

Best place for storage. The woman who works there was very pretty and very professional. She helped me find a storage space and was very nice. I recommend this redwood storage to everybody.

I just got out of a HORRIBLE storage relationship, a literal nightmare, and this place was so kind, and helpful. My PREVIOUS place has been broken into numerous times, I was not notified, and then they also failed to lock the broken in units up. When I finally found out my unit was broken into, months after the actual break in, I went in to find my storage locker, swinging wide-open, and all of my things that weren’t stolen, ruined by rain. ITS A MESS. Needless to say, I was on the hunt for a new place, and I definitely found it. We showed up five minutes before closing, with our car PACKED and were still helped, kindly, and compassionately. They assured me they had round the clock cameras, and gave me a storage locker right up front by the office, for comfort.

This is by far the best place to rent a storage unit! It has the best hours available from open to close with the gate accessible @7: 30 am…. Staff is great and patrol the property and are watching over the CC cameras, they also aren’t all up in your business. Now if ya don’t do your code, run cuz they’ll make sure you don’t do it again. Lol. And they provide insurance for your items as well, just be sure to read through their coverage.

Extremely friendly, helpful, and accommodating. Great service, thank you Lisa and Jennifer!

Lisa is a total asset to your corporation. Been there since 2017. She has always helped and always caring for all customer the property is super clean. Lisa was training a new girl very helpful to her. She is asset.

Excellent customer service! Great communication. Enjoyable experience and I would definitely recommend to anyone.

This place has minimal security. Poor cameras, unworthy staff. I guess it's just all around no good, at least as a customer. Anybody can get in at any time during the day, cameras ain't good enough to catch them. Not to mention the two foot space above each storage locker that has an opening did anybody can climb through. You can go check it out for yourself. You'll see all the flaws in this system. Pick someplace else. They could at least give you a little bit of respect and show you the film rather than say the police have to see it. Guess it's time to get a lawyer, because all my belongings.was stolen from there. Please don't have enough to go on, nor do I know the identity of the person. At least not for sure. I sure would like to retaliate, but doing it on the wrong person? I don't think that's ethical. But this place here should stand up for whatever they are. Some place that keeps your belonging safe while you are away, no matter where you are! They did not have a place for nothing because that's what I would have rated them. I wish that's what I would have paid them, and just went somewhere else. Because now I have nothing. As Bay alarm says what do you have to lose?

This is my first experience using a storage facility and I am very happy with the staff and unit here.
Update: I just wanted to give a shout out to Managers Lisa and Jennifer, at Redwood! They have been so helpful and personable since I've been at this Storage facility. I'm so glad I chose this Cotati location