Residence Inn by Marriott Irvine John Wayne Airport/Orange County

Stayed here for the first time. Really good hotel. The location is really good. It’s a pretty new hotel. The staff is accommodating, as an elite member I was upgraded to a 2 bedroom suite which was nice since there was 3 of us. Good free breakfast and they have a nice pool area w/fireplace. I highly recommend!

I would give 0 star for this but 1 star is for its front desk - they were nice. Anyway, I came to Irvine for a business trip and stayed this residence hotel for about 2 weeks, which was supposed to be about 3 weeks. However I quitted satying and got my remaining days refunded through the travel agency that works for my company. I had no choice but to go to a different facility nearby as you can see in the images I attached. After a few days passed in this hotel, I felt itchy all over my body and found some rash going on over my chest, arms and calves. So, I woke up, tried to find why, and unfortunately easily, saw some very small bug-like things on and in the bed, which were not seen before I went onto the bed for sleep, even after the room was cleaned. Of course, I took a shower before coming upon the bed. There was no reason these things be found on the bed sheet. It was weired as I don't have any allergy to anything and I've not seen this, except India, while traveling. (I've travelled around-the-world twice in 2011,2015; visited more than 40 countries in my 20s.) I told this to the front and she changed the room. But the same symptom came up and found something similar again. I could not easily find any only if I got to the bed, other reason without the things on the bed, as I came here for work so I did not hang around nor go for a short trip nearby, just worked (sad lol). Even worse, I was not the only one feeling itchy and irritation over the skin. Everyone of my colleagues said the same thing. Finally, my team leader and I decided to move to a different hotel for the rest of the days in the States. I am not sure these things are bedbugs (they called a third party company to inspect the rooms we stayed and could not find any), maybe it were some bugs like tiny ticks or fleas, or probably some dust which can make rash/itchiness or something. But it is obvious that I would not recommend other colleauges/people to stay here when they come to Irvine for a trip and this hotel should be cleaned, disinfection would be much better, of course, I know I am not the person who decides this, but just leaving my review comment as a customer. I feel kinda sorry for leaving this comment but post it for other future visitors. I had no choice but sleeping in the sofa for nearly a week, which my colleagues said "better".

On April 23rd mu wife and I spend the night there. At the ti of booking and the check in clearly says free breakfast. The next morning we wen to get breakfast, my wife took a seat and got inline to get breakfast. It was a lady in front of that order the number 1 and two bananas then it was my turn, I told Maria I want two yogurts and two bananas, Maria replayed. Per my manager and company policy I can only give you one yogurt, really well then just keep it. The next person after me, ordered a bunch of stuff. No question ask? Neither of these people were hispanic So it looks to me me that if you’re hispanic Mexican to be exact you only get one yogurt to share with your other half.

Stayed here for a week on business. No room service after 5 days. The hotel is still charging top dollar for rooms and providing no service! Showed up Friday night, no carts available, course the person in front of me asked and they called and got her one, when I asked they said none are around.

Excellent location as it is centrally located and close to the airport. Rooms are spacious and clean, and the staff is very nice

My hotel room felt just like home, service was very friendly, and includes free breakfast from 6-9am

It's na nice hotel and the rooms have a kitchen with fridge, microwave and dishwasher. There's also evening gatherings near the lobby for guests to mingle. Breakfast is diverse and has cooked eggs, sausage and a veggie option.

Great location. Very nice rooms. Good breakfast. Beautiful fire pit and barbeque area. Very friendly staff. Will stay again for sure.

RUDE! HORRIBLE PEOPLE WORKING HERE. THERES DOG POOP EVERYWHERE BECAUSE NO ONE PICKS UP AFTER THEIR ANIMALS AND ALL THE WORKERS ARE LAZY AND JUST WATCH THE PEOPLES DOGS DO THEIR BUSINESS AND GO ALONG WITH THEIR DAY GETTING PAID TO DO NOTHING. STAY AWAY!

Writing this because I was HARASSED and INTIMIDATED by a worker because my 10 year old Golden Retriever SERVICE DOG peed on their grass. I now will be carrying pepper spray with me while I walk my dog in WHERE WE LIVE.

Cheerful and cozy hotel with excellent customer service. We arrived during "social hour" and enjoyed a pleasant gathering with a variety of delicious snacks. The atmosphere was welcoming and the girls loved hanging out around the beautiful firepit. The rooms were clean, large and quiet. I closed the bedroom door and wasn't disturbed by the girls giggling and playing in the next room. I will definitely be back!

Clean, friendly staff, great breakfast (comp) bar, and the pool looked lovely to go swimming in!

I love the location. The rooms are spacious. My queen studio room has a fully functional kitchenette which is fully stocked with dishes, coffee maker, dishwasher e.t. C. My only complain is major in my opinion: The beds are lumpy and very uncomfortable. This defeats the whole purpose of booking a hotel room.

This should be at least a 4 star hotel. Super clean. Staff is perfect. Literally can't think of anything to complain about. They serve breakfast & dinner. It's all you can eat. I took extra food for lunch. So no food bill.

Got a very early check in and it had to be the easiest check in anywhere I have stayed. Room was spacious, clean and beautiful. Breakfast was awesome and did the job. Loved it. 5 across the board from me. I will be back for sure.

Rooms are clean, friendly staff, complimentary breakfast, the only bad thing is there is no bath tub.

Excellent experience. Wonderful amenities, great customer service. Also with bonus free drinks/snack/beer events TV throughout the week. The only thing I would improve is perhaps having the front desk staffed more since there are times when waiting for check in is prolonged due to multiple customers arriving at similar times near 15: 00.

Recommended and will definitely visit again!

Though my stay was brief, this Residence Inn still provides the same cozy and friendly experience I remember this chain to provide. Though I was not the one spending the night at this location, it does not appear that they have relaxed their standards in the year since my last visit.

Overall it was nice, decent sized room and friendly staff. The key cards did fail on me a few times, but reach time it was quick to be resolved. Nice and close to the airport.

Residence Inn in Irvine is contemporary, chic, hip, and comfortable! Spacious suites with all of the amenities. Just the right amount of everything you need for a great stay. Great location and perfect for business travel.

Convenient location close to John Wayne airport. Large clean rooms with kitchen, laundry facility onsite, pool. Restaurants within walking distance.