Resurrection Plumbing, Escondido CA
Address | 1354 Kent Ave, Escondido, CA, United States |
Phone | +1 760-690-3899 |
Hours | 12:00am-12:00am |
Website | www.resurrectionplumbing.com |
Categories | Plumber, Bathroom Remodeler, Handyman, Kitchen Remodeler, Septic System Service |
Rating | 3.6 16 reviews |
Nearest branches Resurrection Plumbing Poway — 12936 Francine Terrace, Poway, CA |
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Plumber Resurrection Plumbing reviews
16My home warranty company assigned this plumber to me. For some reason, when they called me, it went straight to voicemail. My phone did not ring and I did not have a missed call. I called them two minutes after I received the voicemail and they did not pick up. Their voicemail box was full and said to text them. I texted them. They never responded. I stayed home all day from work and called them many times with no answer. Don't waste your time trying to work with this company.
Coy is a professional from the start. If you have a plumbing issue I would not call anyone else. He showed up ahead of time, took care of our problem in a very professional manner letting us still conduct business of our own.
Was assigned this plumber by a warranty company. Did not call after 24 hours. But in addition never answered their phone. Only voice mail that they don't respond to. You don't want to contract with these people. If you need to get in touch with them mid job - GOOD LUCK. You just don't need company that is unresponsive. Many plumbers out there. Dont waste your time with this company. Just call them and see if you get through to give them the benefit of the doubt. Maybe they are having a bad 24 hours or a family emergency.
Coy at Resurrection Plumbing answered our call early in the morning and came out first thing to clear our main drain clog that was backing up in to the house. More importantly, Coy was transparent during the entire process, showing me the problem on the camera, walking me through the fix, and detailing next steps and preventative actions to avoid the issue in the future. My kind of company!
I used them via home warranty company. The office staff was friendly and informative. I was given a 0800-1300 window. However, the day of service I receive a phone call of the delay from the office around 1130. An hour later finally receive the phone call from field agent, Coy, to notify me that they are on the way. An hour later, they are finally here, but then he was on the phone for a good 5 minutes before talking to me.and the first thing he said was that he cant fix the problem today because FAHW requires an authorization blah blah blah then threatens me to deny my service due to my impatience and the lack of knowledge on the home warranty business. He was in and out within 15mins but I was waiting half day for him.
If it wasnt for my tenant. I would have totally kicked him out. I dont need a plumber who doesnt respect customer service at all.
They refused to honor their warranty on a water heater they sold and installed. Less than one year later the pressure relief valve failed. When confronted about the warranty, the owner hung up on me.
I had a deep kitchen sink clog. I had done as much as I could myself, but knew I needed help so I checked around. I checked online and noted all the great reviews. So I called Resurrection Plumbing.
When I spoke to Coy and explained the problem, he provided me his options, but recommended the hydro-jet cleaning.
I am so glad I did it!
I knew my clogging was bad. After seeing all the gunk that came out of our kitchen line, it proved I didn't know how bad it really was! This was at least 10-year's worth of gunk - if not more!
For you homeowners out there: if you've lived in your home more than 5 years and have not done some preventative maintenance on your kitchen and main lines, call these guys. I highly recommend not just doing the hydro-jet cleaning job, but having these guys do it.
Great work. Reasonable prices. All around awesomeness.
A great plumber. Very professional. Arrived on time and I received several texts keeping me informed about the arrival time. Did a great job installing the new regulator value. He also fixed a prior problem when the old regulator was installed. The cost was very reasonable and it was the same price I payed 20 years ago.
Highly recommend. I recently purchased a remodeled home and later discovered that that previous contractors poured a significant amount cement down the shower drain causing it to clog. After having 3 previous plumbers attempt to 'snake' the drain without success, I was fortunately connected with Coy at Resurrection Plumbing. While previous plumbers didn't bother to use a camera to see what the actual issue was, that was Coy's first response. He showed me the issue and was able to remove the cement entirely from the drain with no damage (saving me a ton of money in the process). Pricing was very fair and all around great people to work with.
Extremely professional and got the job done. Would highly recommend for all your plumbing needs! Customer service was 10/10!
Customer service was excellent. Felicia was very friendly and helpful. They were able to send someone out quickly and the job was completed in no time. Overall experience was great.
Amazing experience! I called Sunday afternoon and business owner immediately answered. It was my first call and after speaking to Coy i knew i didn't have to shop around. He was at my home 1st thing Tuesday morning to fix my plumbing issues. Thank you!
Go out of their way to de-prioritize home warranty repairs, very poor communication, and they are dishonest in their handling of service contracts (cancelled a work order claiming the issue was resolved instead of admitting to poor communication and untimely responses).
I had a bad experience with this company while communicating with a man named Cory. He promised to come to our home to repair a possible sewer line blockage. He said their company didn't do emergency work with our home warranty company on the weekend and made arrangements to receive an emergency repair payment from us. When we contacted our home warranty company for resolution to see if he could receive the payment from them, he sent me an appointment cancellation text message while the representative was trying to work with him. After that, he did not answer the telephone when warranty company representatives attempted to contact him twice. I received horrible customer service from this company!
Coy replaced my water heater, I am extremely satisfied with the service and professionalism of the company. I plan on using resurrection plumbing in the future and will be referring them to my friends and family.
When I called this plumber at 8pm on a Tuesday I didn’t really expect them to answer the phone. To my surprise Coy picked up after one ring. I told him about the issue I was having with my sink. He reassured me it wasn’t an emergency and came by the following morning to fix it. Amazing plumber!