Rite Aid, Santa Maria CA

This is my first time coming to the pharmacy. I am currently waiting to be helped, mind you am the only one waiting in line. There has been two employees passed by and ignoring me. They don’t even have the Courage to say will be right with you I been standing in this line for 10 min. This is by far the worse experience.

Needed my pain meds store was to open at 8am they didn't open until 8: 10. When Rite Aid say they open at 8am the doors and drive thru should be open very disappointed. Customer service through Dirve thru is non existent.

The wait in the Pharmacy line is a disgrace. There are plenty of people to take the register, and a line has developed, yet the tellers insist on making small chat. Very unprofessional and I’m considering changing pharmacies for this reason. Rite Aid, wake up!

5/29/19 I usually don’t right reviews, because I like to give people the benefit of the doubt. But this is not the first or second time this occurs in this Ride Aid. The ice cream area is closed. We asked an older man bold with a mustache the reason it was closed and his answer was they were working on the pluming what an excuse! Mind you ice cream was still in the cooler area and what does pluming have to do with the ice cream manager really needs to take a look at that.

Would not serve the wife and I ice cream because “The ice cream area is closed”. I would hate to interrupt the cashier since he was busy doing absolutely nothing (deer in the headlights).

Pharmacy Review: My doctor called my prescription at 4pm, they told the pharmacy I needed it in an hour, I went to pick it up at 6: 30pm on 05/02/2019. It was not ready the short black hair lady behind the counter said it would be ready in 30 min. I asked why if it was sent early, I was just curious not even upset, her response was: "we are pretty busy and your DR doesn't work here, he can't be telling you when it will be ready! " - Walgreens across the street had it ready in 15min.