Rite Aid, Los Angeles CA

I have shopped at this Rite Aid for 22 yrs.and still have never found people or product selection, that compares. The associates treat you like good neighbors. A simply great store, and Pharmacy!

Rite-Aid is one of my favorite stores to visit. The employees are very friendly/helpful. The deals are always great for me as a customer, always makes me want to come back to get more.

Never answered the phone after multiple attempts throughout the day. RX rejected & sent to a different Rite Aid 150 miles away. Resent to Rite Aid National & still waited 20 minutes. Too busy & without apology

I've been coming here for years to pickup my meds. The customer service is always friendly and professional. Today, Wednesday, 05/31/23, I called to check on a prescription and was hung upon twice by male pharmacist pretending he couldn't hear me. The regular pharmacists work so hard to provide excellent customer service, but some new/temporary/part time employee comes in and provides less than poor customer service. Unfortunately, your store will probably recieve more reviews like this one.

Very happy with this pharmacy. It usually is less crowded than the nearby CVS. People are friendly here and both my wife and I have transferred to this pharmacy.

Do not shop while black in the pharmacy.go somewhere where you are treated like a human and not scum.

Firstly my son was having his first allergic reaction. I waited and waited…. And waited before a male gentleman came, greeted me and then helped me. As soon as i walked away from the POS the next patron did not wait at all before a female hurried to assist her. While the female was being assisted i walked back up to the POS to purchase 1/2 of the meds the male gentleman suggested. He stated the other product was free due to being covered by insurance. So i walked to the POS to buy the other medicine. As soon as the female patron walked away, so did the female behind the pharmacy. She did not greet me. She tried her best not to make eye contact and notice me and my son standing there. I then asked aggressively if i may be checked out just as the other patron was checked out. She then told me to wait for the rest of my meds. I then walked away. Not even a minute later my meds were ready so i asked if the male gentleman can check me out since he was the only one who was NOT dismissive or acting like I was getting on his nerves as a mother whose child is having thier first allergic reaction. I verbally stated my problem with the service and do you know the woman had the audacity to tell me the gentleman couldnt help me because he was about to go on break. So i told her, no problem. I will wait for his break to be over. And great and behold, he checked me out within one second. She is ridiculous. I did not even get her name but she was Asian with giant false unsanitary eye lashes and Unprofessional. As a MOTHER and a UCLA student i will be filing grievence against this pharmacy.

This review is for the pharmacy. The pharmacist, Tina, went out of her way to help me get a prescription refill from my dog’s vet office when the courier RX service i normally use wasn’t getting it refilled in time and was having issues contacting the vet office. Tina spent 30 minutes on the phone with the office and finally convinced them to give a verbal RX over the phone. She then had the prescription filled for me in 5 minutes. Had she not done that, my dog would have been without vital medication. She saved the day and I’m super grateful. Fill your prescriptions here! Thank you so much Tina!

I’ve also had two of my COVID boosters here, no issue.

Rite Aid is great store, prices are just right, I got everything that I needed, very convenient, reliable. Employees are respectful

Lazy workers, stopped selling ice cream saying they were prepping to close at 9pm and stopped selling ive cream at 5 when it was only 8pm. No one else in the store, worker was just standing by register refusing to sell ice cream.

Rite-aid is a great store for me to get items and buy the items I want cheaper. The employees are very friendly/helpful, always hard workers.:)