Rite Aid, La Cañada Flintridge CA

Jackie, the "manager? " At the register was NOT helpful in any way. Rude. Confrontational. I went to another pharmacy. Unfortunately, because I get most of my prescriptions from here. I'm ADA. You would think they would be more accommodating.
11/26/2023 5: 15pm Jackie-manager?

Rite Aid in La Canada, California is my favorite drug store and my favorite pharmacy. The employees and pharmacists are friendly,
efficient and knowledgeable. There is a wide selection of items and the hours are convenient.

The pharmacy is:
Inconvenient.
Incompetent.
Arrogant.
Smug.
But don't take my word for it read the other reviews.
I used to get my monthly prescriptions at Rite-Aid but when Rite-Aid chose to go from being the best to being the worst I dropped them as my regular pharmacy.
Today was an unpleasant reminder of why, they obviously have not enough conclusive reasoning within the whole pharmacy to properly care for the customer in need beforehand and expect you to suffer through their incompetence and go without your medication for days.

Not me.

I'll stay with CVS who is busy doing things the right way and building new stores while Rite-Aid is closing stores and losing money.

In short your dealing with idiots here, you've been warned.

Edit/Update
I very specifically asked the pharmacist at this location to call the La Crescents location which is the next closest Rite-Aid to this one.
I was told "we already called all the other locations including Pasadena and Altadena and no one has your medication in stock.
I called the La Crescenta store myself knowing that it usually has what I am prescribed and sure enough they have my much needed medication which I just picked up.
I left my orthopedic surgeons office before 11am this morning, this Rite-Aid location took no action on not having my medication except to sit on their hands and do nothing and then ignore my request to call La Crescenta once I walked through their door. Now I can finally get my bed rest.
And I see the standard cookie cutter response to my post above was placed by this Rite-Aid minutes after I left my original review.
Maybe they should have the genius on the computer work the pharmacy counter because everyone else there is out to lunch permanently.

Extremely disappointed. After waiting for 10min for someone to come help me get ice cream, I finally found Mr. Gomez. I asked him to help and he replied “tell the cashier to phone someone in the front” WOW.after a person finally came to help. Mr. Gomez was right next to the guy. So I asked him “if you were ganna be right next to him. Why wouldn’t you have just came to help me right away” I was extremely frustrated.
A simple quick trip to the ice cream shop turned into a 27min hassle.
Why not help the guest right away and keep them happy