Rite Aid, Arroyo Grande CA

The staff were helpful and shout out to Erica who did our covid shot. It was quick and painless.

I'm handicapped, appreciate the drive through. Everyone is always kind and polite, pharmacy is great. My go to store.

Kristen is very knowledgeable about the additional healthcare services available at this pharmacy. She made it easy for me to get my vaccinations, saving me time and a trip to my primary care doctor!

Went to buy plackers no grinder mouth guards. They are marked 200% from every other stores. Most places have them for 15 or 19 dollars selling at 34$ total feels unethical

I made an appointment over a week ago to get a covid vaccine today. I arrived at the correct time but was told they did not have any and that no one had any. No one called me and I took off work to get this vaccine. I was very disappointed. I called Vons and they had them. So much for no one has them. Oh they also said they emailed me to cancel my appt but a search of my email proved they were not being truthful. Do not go here, they seem to have trouble caring about anyone but themselves and with telling the truth.

Always get my prescriptions filled quickly.
The pharmacy staff are friendly and professional

I have been using this right aid pharmacy since it opened because they have the drive thru which is pretty much useless if there is more than one car in line. This last issue is the last straw. I already moved myself over to CVS and will be doing the same with the kids. This pharmacy does not call you and let you know that they cannot fill your prescription. So you will go there and wait in the line for 10-20 minutes because you were told your prescription will be ready after “3pm”. Only to be told that they can’t fill your prescription and that it’ll be ready the following day. No one calls you.

The store itself is clean and usually has a good selection of garden stuff. Usually there is only 2 cashiers so if one is out lunch and you want ice cream you could be waiting for a few minutes. Cashiers always seem friendly. Lots of parking.

This pharmacy is a joke! I have tried to stay patient and supportive of this location over the years and have been continuously let down. The staff is very rude and uncaring. Communication is extremely poor. After supporting it for over 20 years I'm finally moving to a new pharmacy. The pharmacists themselves are good but it's the staff around them that pulls everyone and everything down. I overheard one staff member bad mouth me to another and actually lie about what she had just told me. When I called her out on it she rolled her eyes at me and walked away. I was just told my daughter's medication would have to be ordered and it would be ready the next day (a Friday) at 2 pm. When that time rolled around and I went to pick up I was informed that the medication would not be available until Monday and that I can just take her to the ER for help. It's only a matter of time before this pharmacy faces a lawsuit.

I would like to praise Rite Aid, Arroyo Grande, CA, for consistently providing excellent service both in the store and in the pharmacy. I wish I could remember the individual names of personnel.but THANKS!
(1690 E. Grand Ave.)

The drive through pharmacy is convenient. I also like the keto cookies that they have when I go in.