Rizzoli's Automotive, San Luis Obispo CA

As always, our experience with Rizzoli's Automotive was above our expectations. A last minute request to replace a bulb and check our electrical system was honored. Thanks Rizzoli's!

Any more, I may be looking for an alternative. I get tired of last minute notices that "these things should be or could be done" when I am ready to arrange to drive in another car to pick up another, only to find that the work on the first car was not completed due to the add on that the business wanted to do. It's May, I don't need to have a new windshield wiper blades replaced until the fall, when we may have rain again, as one example. The car was not finished on the day expected. I then could not deliver another car to pick up the first car and at 4 in the afternoon to have to scramble to arrange a person to drive me to pick up the car at all was annoying, and the store closes at 5. I live in Atascadero and given the distance and general traffic so late in the day, it caused a lot of unnecessary stress to two people to have to deal with the pick up when the intention originally was to swap out one car and leave another. We could not afford to leave the 2nd car to have hung up for extended time and not have it for transportation over the weekend. We couldn't be assured the 2nd car would in fact not be completed on time either. Consolation was a free car wash. What would have been better would have had the car run through the car was and cleaned before our picking it up. Rizzoli's used to be a quality customer service based company, not so much anymore.

I’ve been going to Rizzoli’s for years and couldn’t recommend them more. Their customer service is unmatched. They work to ensure you have the best experience and all the knowledge about your car when making decisions. Super communicative, never a long wait to get in and most important I feel like I can trust them!

I was offered a next day appt for an issue with my breaks. I was expected to spend hundreds, and surprise it was a non-issue and only $50.
Excellent customer service from my first phone call to check out on the office. Would return for future work!

The place was clean kept up organized and service of the staff was extremely friendly and welcoming will we use this Auto shop again in the future yes we will it's a great place to go to keep up the good work

Every year I take my car for service and whatever service I need. Everyone is friendly, professional, attentive, no hassle and just an overall great experience. Thanks.

Rizzoli staff are always professional, polite, friendly and give thorough reports of their findings. I have always been satisfied with their service.

Mohammad Al was exceptional and very professional. He’s very good at what he does. I will be referring him by name to friends and family. I’d like to thank the whole Rizzoli staff as well. Great team.

Great first experience at Rizzoli's in SLO! 60-point inspection and oil change plus wiper blades. Great consultation on the inspection, then back the next week for brake, coolant, and transmission fluids as recommended at 50,000 mile mark. Great local shuttle service also! 100% satisfied with Rizzoli's!

Rizzoli's is a great local business! They've serviced both of our cars many times and always done a great job. All their employees are a good combination of "professional" and "friendly. " Both the customer area and the work area are clean and orderly. Our cars are dependable and reliable, thanks to Rizzoli's

No other place I would trust with my vehicles. The work is always top notch and the customer service is amazing! Thank you Karen, Steve, Mo and the rest of the team

I’m in the service business and this place is top notch. They have my business and recommendation. Great service, great tools to review your order and clean customer service areas.

I am from Los Angeles and was driving to Northern California when my power steering appeared to go out.we happen to be in San Luis Obispo so I pulled up to this shop. The repair turned out to be something completely different and pricier than I would have imagined but they were very transparent and showed me the car failures. Considering I was heading on a road trip they managed to squeeze me in before they closed and helped get us back on the road in 2-3 hours. Rates were a little higher than I would like but then again you get what you pay for. Real grateful for their great service and quality expertise. I hope not to have to stop by again for an urgent repair but I would definitely go back there If I lived in the area.

Mo is the absolute boy. He provides great service and is super helpful and kind. Give this man a raise if you want to keep him around!

I’ve been taking my cars to Miller 76 for oil changes and any maintenance needed. They used to be locally owned and operated, nice small town family with warm service. They recently changed management or owners. So I tried Rizzoli’s which was recommended to me by a good friend. I called Monday morning, they scheduled me the next day at 8 am. They offered to shuttle me to work & even to pick me up in my lunch to get my car back. Lunch time came and I actually saw the shuttle drive by. He didn’t stop & after a few minutes I called the office. They tried to get a hold of the shuttle driver but his cell phone was dead. So they hailed an Uber to pick me up. He was 1 block away. I was able to be at work before my start time of 830 and picking up my car at lunch took less than 30 minutes. They send a wonderful, fully explainable link to a platform that showed and explained everything they found that needs to be worked on in the future. Once I paid and got in my car … I got a certificate for a free car wash! I had HIGH expectations and RIZZOLI’s blew my expectations out the window. Will definitely be going back.

Great customer friendly service, direct diagnostic to find out what was wrong with my car, unfortunately for me I needed to replace the engine and did not have enough money to do so. Thank you Brandon for being honest and not trying to tell me something else just to keep the car there, that lead me down a different alternative so I went to the dealership and traded it in for something else. If you need something from Rizzolis’s I highly recommend this place for the best friendly, honest and clean shop on the central coast.

Julio service tech did a great job on my car and Isidro was very nice and explained what they found and what needed to be done, with no pressure. They were friendly and helpful, I will be a regular customer with Rizzolis. Thank you, Holli.

Rizzoli’s is always incredibly helpful and accommodating to our daughter’s auto maintenance and repair needs. She attends college in San Luis Obispo, and we appreciate the fantastic communication with us, being at a distance.