Rockzilla, Napa CA

When we visited today at Rockzilla, my husband, two kids, and myself. There was a birthday party that reserved the red wall which the owner did inform us of when we arrived. It was fine because we can utilize the remainder of the gym, except for the bouldering wall. He did not offer a discount which was fine I didn’t ask but usually that’s good customer service. We started climbing but within 10 minutes the birthday group started flocking over to the rest of the gym. The kids were not necessarily climbing they were hanging on the ropes, laying on the floor, playing with their phones on the only three auto belay sections. I asked the owner if we were able to use the red wall since the kids were not using it and we were not able to utilize the rest of the gym. He quickly shut me down and did not allow me to speak for the most part and started helping another customer. I walked away and stayed with my family and he walked over handed me a refund receipt and said I hope you guys are leaving. We will not return and would not recommend this to friends or family. Also considering the fact that the plaster on the rock walls is falling off and the holds are not all secured.

Small climbing gym with lots of routes. Owner is super laidback and has great tips for beginners. There are many varying difficulties of climbs and bouldering routes.