Roland Corporation U.S., Los Angeles CA

Same as others here! Can't get a hold of anyone in person. Everything is automated! Mailbox is full! Tech support doesn't get back to you! I just want my $200 rebate for purchasing the Roland Juno-X in September! Why is it such a hassle Roland? Anybody else have the same problem?

No one answers the phones. "Mailbox is full" when you try to leave a message. Automated system only tells you to go to their website. I had some questions about a digital piano they make. So much for getting an answer. In the end, this poor service forced me to go with another brand. Good luck everyone else.

Could someone please reach out to us at TAP Electronics. I have been trying for months attempting to get support but no one answers the phone or emails. Almost every extension has their voicemail box full.even the receptionist has a full vm box. I need a supervisor.

When you have a roland product that is in need of repair or service, this is the worst place to get help. Very slow & lazy customer service. No one is available to answer calls and the Auto Attendant just redirects you back to their website. If you live nearby, you cannot even drop off the product yourself in person or they'll just turn you away. You are forced to ship and pay for it. They use c0vid as an excuse to not get the job done. Decided to de-register my product and trash it. Switching to another brand