Roof Repair Specialist, Long Beach CA

We experienced a leak this last winter on the bottom floor of a two story building. I called Roof Repair Specialist and Mike came out to investigate the plausible cause. After investigating, Mike explained in detail what he felt the problem area was and what could be done about it. We decided to move forward with this fix. The crew that came out to do the repairs came right on time, did the work and went beyond that to do some extras to prevent further leaks. Great teams, great people!

Edited:
Changed my review to 4 stars because of their prompt reply to my concerns. Also I think my project genuinely just fell through the cracks and it wasn’t malicious. Thank you.

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The repair was done but during the next storm it leaked. I contacted them 3 times and they sent someone to examine it. Then it leaked during the next storm and I called / emailed them about it and no one has replied since. I suspect they are waiting for the warranty to expire and buying time. Very disappointed.

This is the second time I have used Roofing Repair Specialists. They are a big and well respected company. Flavio and Julio in particular stand out as good communicators and good people in general who helped both jobs run smoothly. Employee morale seems high at this company. They do good work. I will use them again and recommend them to others.

They are very professional. There is NO pushy sales people at all. They came, took pictures, explained what they will do and left. The estimate was emailed. If you like the estimate, you can sign and they will schedule the work. The work was done quick and clean. They took pictures of the end result and send all the before and after pictures to us. Once we confirmed the work is all good and as expected, they will send the invoice. Everything was very well organized; communications was also smooth and they were very responsive. The only draw back that I had was, we asked them to give two separate estimate to do two separate things. They did give two separate estimates and said we can decide either do one or both; however, once we decided to do only one, they unexpectedly increased the price a bit. Overall experience was really great.

LOVE these guys! EXCELLENT customer service! Super professional, reasonable rates. Gave us an estimate of three days and finished in two! Cleaned everything up before leaving. Will DEFINITELY use again!

I had a great experience with everyone from the team. My roof was not looking good. It was breaking down and I knew I couldn’t handle it. Extraordinary service.and this was the best one for me to afford that would also take care of everything.

I couldn’t be happier with them. I have recommended them to others who ended being equally pleased.

Company applied Roof Maxx System on top of inspection and repairs. Performed services professionally and in a timely manner. Would highly recommend their services to others!

Really had a great experience with Roof Repair Specialist. The initial inspection was fantastic. They were on time and had great, friendly, professional customer service. Once scheduled, the repair itself went without anything really needed from the owners of the building. Afterward, photos of the before and after were sent and everything was wrapped up without any hassle.

When we first detected water damage in our closet walls, we called Roof Repair Specialist. They were very responsive and were able to identify the problem quickly. The repair needed was not extensive and we scheduled a repair right away. They arrived as scheduled and repaired the trouble area of the roof. They were very courteous, clean and thoroughly explained what repairs were made. We have had no further water damage, even after the recent heavy rainfall. I would certainly recommend this roof repair service to friends.

I have owned over 2000 apartments over the past 35 years so I've had alot of experiences with roof problems. Roof Repair Specialists are one of the best companies I have dealt with from day 1 to the completion on the roof repair. It did take longer than expected but I'm sure it's because they have many, many satisfied customers. The wait was worth it.

Because of roof leak during A rain storm we called three roofing companies for estimates. First guy, owner of the company, did not go on roof, said we would need half the roof replaced, for $10K. Second estimator was a total beginner. He went on roof and basically repeated what the first guy said…$10k for half a new roof. Third was Roof Repair Specialist. Their estimator actually worked as a roofer. He went on roof, immediately found the problem, which was vent pipes not flashed. Estimate was $1500. We accepted, made a date; they came, did the job, sent us photos, cleaned up thoroughly and left. Badda bing, badda boom.
We’re totally happy.

Let me start by staying, as a Realtor and owner of rental property, I have IN THE PAST.hated roofers over the years! I have had lots of promises not kept, roof guarantees that went upside down due to various reasons. So when we needed to do a tear off and Re-roof of two homes we own in Santa Monica, especially during Covid, I needed to find the very best, most reliable, with great reviews.roofing company to do this huge job! I found Roof Repair Specialists on Yelp, and always take some Yelp reviews with a grain of salt. Every review on them was 5 star! So I set up an appt. They insisted that my husband be at the first meeting to see the roofs and prepare a bid. I scoffed at that since, I make all of those decisions for us, since I am a Realtor. They insisted. I brought my husband along. We met with Jarrod at 7: 30 at night! It was already dark. He introduced himself and the company and then with a light on his hat, he went up onto both roofs. One was 2 story. He gave me a list of "references from previous clients. " I said.don't need it! You have all 5 star reviews. He said, for every person on this list you talk to while I am doing the roof inspections, we will credit your bid with $100. I called everyone and was able to speak to 3 people. These were everything from a complete re-roof to roof repairs. You could tell these folks were not staged. One at first didn't remember the repair til I told her the company. They were wildly positive.one person even said.they called me after the first rain to make sure we were dry! NO ONE EVER DOES THAT! We had gotten 3 bids. They were not the least expensive, and really close to the top bid. I just had a great feeling about Jarrod and the company.
EVERYTHING THEY SAID THEY WOULD DO. THEY DID! It took forever to get a permit from the City of Santa Monica (grrr) but they started when they said they would. Came every day, and even contacted me one day because they ran out of materials and would have to come back one last time for a half day. The up charges for rotted wood were expected (always happens on a re-roof) and were reasonable. They had to replace our three skylights (thanks goodness.they were 20 years old and it would have been crazy to keep them with the new roofs). The charges for the three skylight was fair. They used Velux.the best. They finished on time. They use magnets to sweep the yards to get up all the tossed off nails etc.
I was so impressed that we will NEVER use another company. As a Realtor, I get calls all the time for referrals for plumbers, roofers etc. I just can't say enough about this company. I have never worked with any sort of trades firm that is this together. Everyone was so nice. They really also accommodated our schedule since both homes were tenant occupied (rent control) and one family has small children. They were polite to my tenants, and the whole job went very smoothly. Plus, you don't pay until the end! I have hired roofers in the past that want 50 % down and then good luck getting them to show up. I paid them the full amount AFTER they had their final inspection approved. That's it!

They were successful in installing a quality roof on our apartment complex unit. The roof was extremely steep and challenging to access. The workers were top notch with communication and respectful of the job site, never leaving materials in the way of the other tenants. I highly recommend this company.

All other roofing companies said I needed a new roof. Roof Repair Specialist stated the roof was good for a few more years with some minor patching and sealing. Even their estimate on complete roof replacement was reasonable. Leaks were because of degraded sealant around pipes and vent. They did replace the roof on my back porch which I knew needed replacement. After a few days of rain…NO LEAKS! The company was responsive and professional and performed the job on time and quickly.

After attempting to get quotes from two other roofers Roof Repair Specialist (recommended by the Berns Group a real-estate specialist) gave us a quote to repair a section of our roof that leaked and I had tried to repair for 15 years. Their solution to resolve my problem and quote was extremely reasonable. They arrived with three workers who spent the day removing a portion of the roof and replacing it with new material. When they were finished and left you wouldn't know they were here. The job was perfect and I would use them again if needed.