Roto-Rooter Plumbing & Water Cleanup, Palm Desert CA
Address | El Cercado Ct, Palm Desert, CA |
Phone | (760) 203-3050 |
Hours | 12:00am-12:00am |
Website | rotorooterca.com/plumber/palm-desert |
Categories | Plumber, Drainage Service, Septic System Service, Water Damage Restoration Service |
Rating | 4.2 5 reviews |
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Roto-Rooter Plumbing & Water Cleanup reviews
5Our Atrium was flooding during Hurricane Hillary, 2 gentlemen promptly showed up and knew exactly where the buried drainage pipe was after asking 1 question. Cleared the pipe and the atrium immediately drained. We would have been replacing water damaged tile floors and carpets if it weren't for their prompt, efficient services. Instead they are coming back to completely unblock the entire drain and clean up the yard. Can't recommend them enough!
A Vietnam veteran came to me explaining that he was having extreme financial hardship and was in need of a plumbing company that would allow him to make payments on a septic tank service. He apparently did not have a working drain system in his home for over a month. I called around and no one was willing to help this Veteran. Until I spoke with Raul who is the manager at Roto-Rooter. He heard me out and said he will help him! He said he will send out a truck to service this Vietnam Veterans septic system the next morning. Raul provided excellent customer care, and showed humanity for a hero in need. Thank you to everyone at Roto-Rooter Palm Desert, CA. I would recommended this company to anyone for plumbing or septic tank needs. They really went above and beyond to help someone in need.
Used to be good…until They destroyed my front yard by driving their truck on it, I talked to management and sent all the photos but kept being told I’d be contacted, but never was. I’ve notified members of the HOA to not use this service, when prior I was recommending them…. As the community liaison for my community, that’s a poor business decision.
Josh (Supervisor) and Luis (Technician) were very professional, clean and knew exactly what was needed to provide an inspection on our job-site. We appreciate it.
The tram at Roto-Rooter is always extremely quick to answer work orders when I send one over. They are typically on-site taking care of issues within just a couple of hours and their pricing is worthy of the work they do. I trust in them to get the job done right and on time, every time.