Rusnak Maserati of Pasadena

Excellent job by my salesman, Tom Cohen. Professional, not pushy, great information and easy to do business with. Made for a great buying experience. So good we are buying a second Maserati for my girlfriend from him this week.

Had a great experience purchasing a new car. Clinton Woosley was super helpful and got us exactly what I was looking for. And in a record time. We were in and out within 2 hours and that included lunch, while the paperwork was getting done.

For the past 4 years, I usually give Rusnak Maserati of Pasadena a 5 star. But this time I gave 3 star because did not meet previous standards. The newly hired service advisor is inexperienced, not professional, and not courtesy at all.

Mitch was extremely professional, polite and helpful. He went above and beyond to assist with a very important, time sensitive issue with my vehicle. He takes pride in his responsibilities with customers. Five stars!

Very professional in all departments the finance lady it’s fantastic and her job the fleet Director is very personable and professional

Maybe one of the worst service as far as car dealerships from the sellers Koni and Giulia, especially when a customer is spending 100k for a new car.
Sellers only desperately trying to give away cars without caring for customers or service. If car is no longer available they just simply disregard people without the minimum respect to follow up. Bad representatives for a company as Rusnak.

An UNPROFESSIONAL Store. I have waited for 15min. But just a cashier tell me you must be waiting. No one care who are you.

I showed up to my appointment and had to call the office after 10 minutes to get someone to help me out. My rep was Andrew but he never showed up and one of his colleagues had to help me. Never saw him in the hour and a half I was there because he was “wrapped up in something”.

Great experience. Andrew in service got me in and out with amazing service. Will definitely be returning.