Russell Westbrook Maserati of Van Nuys

I set an appointment up to come see an advertised car. They confirmed with me the day before, me and my family drove over an hour only to be told the car was "sold last night" and the salesperson had quit as well.
Overall this place is fishy.

It was a nice experience working with Lior and the team at Maserati! The negotiations and paperwork was really quick and painless! I’m super happy with my Maserati Levante. Thanks again!

I first came in to buy a vehicle from the dealership. It was nice at first, but the first sales man didn't disclosed all the markups on the deal and he promised to deliver the car on the said deal. He took days and he would ignore my calls. I cancelled the deal. I got a call from management and was able to work out a better deal on a newer car and the second salesman was far better. Ask for Amin for the better experience.

Yohanna was so professional and helpful. They really know how to take care of your Maserati. Yohanna was AMAZING

I wouldn’t trust the pricing on their website. False advertising on their pricing which is a big no no. You don’t list a car for $65k with the VIN# to make it seem like that price is the actual price and then tell the customer there are additional $1500 add ons such as GPS.

Would NOT sell the car we were interested in for the FULL PRICE listed on their website. Said they have to sell with extra incentives because they don't make any money on their cars. The sales person said there was a disclaimer on the price on the website that explains this. The first line of their disclaimer is quoted as "Used vehicle pricing includes all offers and incentives". So frustrating. Google strictly enforces product detail price listing in all ecommerce retailers. I can't believe they let car dealers get away with this. We ended up walking out and will never work with this car dealer who owns multiple other car brand dealerships in Los Angeles.

Bad service, they gave me the highest interest rate and they didn't want to give me my credit report and they want to charge me so much. Familia hispana no vallan a ese lugar.

I wanted to get a certified AR Stelvio, with a few specs in mind. Came in without an appointment and very lucky that I got Amine to help me locating the perfect car.

I always go here I bought my car here and it gets serviced here. Alpha Romeo can be very picky on their warranties. Not cool at all. But it's not the locations fault it's Alfa Romeo. My car is under warranty extended warranty and I have an issue with the start stop system that's covered under warranty but the battery in the start stop system isn't so I would have to pay to get that battery replaced even though the start-stop system is covered under my extended warranty, the little battery inside of the start-stop system isn't covered, so to me this makes no sense at all because I would have to pay for service to replace this little battery and pay for the battery also. But if this start stop system was malfunctioning on its own without the little battery the system runs off of running out, they would just replace it all for free.

Marked up cars. Call to buy a Tesla listed online at 34k and the sales man told me yes, the prices are 4.000$ more than they appear in the website. DISGUSTING

Amine helped us buy our new car, he was so patient but he made sure we had the right color and price he is very well recommended.we can’t thank you enough

Was a great experience working with Amine. I’m so happy with Alfa romeo that I’m going on my 3rd (white was my second, 3rd is the black one). Thanks for a great experience!

Just called today to get an update with Jose from financing. Kareem answered the phone and told me to F off. I have the recording saved. It is very unprofessional that an individual should talk to customer in that form. He should not be representing the company. Human Resources and the general manager need to investigate this and deal with his customer service immediately. I am a customer who already purchased a masarati from this dealership. I should have been transferred to a manager instead I got treated wrongfully. I will be writing a letter to the general manager and sending the recording as well.

This place is great! I brought in my car for a check engine light and in the mean time they were able to provide me with another car while mine got fixed. Elizabeth was very helpful though this process!

I had an emergency with my vehicle, I drove in without an appointment and Danny took in my vehicle regardless. In no time I was out of the dealer and good to go!

Went in for a Routine maintenance, service dept Is always helpful and very honest about what my vehicle needs.

Samantha and Yohana were really good at following up with my parts. I was scheduled in as soon as my parts arrived and now my car is all set for my weekend roadtrip.