Safelite AutoGlass, Bakersfield CA

I tried to call and ask questions, Nobody answers. The automated system just hangs up. Because of this you will not get my business

Amazing service highly recommend great employees and quick service would come back

They came and broke my windshield more than it was then say they aren't responsible. The technician was quick to say, just change insurance so you don't have to pay a deductible and we'll come back out. So they come break it on purpose so they can charge the insurance more? They are just scamming people. I spoke to there corporate and made a complaint because the technicians manager/ supervisor named Alex will not get back to me.

I had the worse experience thus far with any glass replacement company. I am still waiting to hear from Supervisor at this location for the unfinished windshield on my Cadillac. They weren't able to calibrate the system on my Cadillac and left we high and dry. The supervisor never called me. Yet they issued a certificate of completion and my insurance paid them unknowingly. I will take this matter to the better business bureau. For leaving me with an unsafe vehicle that hasn't been recalibrated. Lack of professionalism and pride in workmanship is not valued here at this location.

Had a new windshield put in my 2019 Subaru Ascent in August. I drove to Idaho and hit some rain and it leaked right away. I am so unsatisfied with this considering it cost 1000 dollars and wasted 6 hours of my time. I would not recommend safe lite to family or friends.

Extremely unprofessional. Didn't show up to Appt. Took me calling 3 times before they called me back and 3 hours after missed appt.window.

Thanks to Issac in Bakersfield! Talk about attention to detail and exceptional quality work! Issac addressed all areas of need and concern regarding my passenger front window on my Mercedes, that was shattered from a break-in. Issac did an exquisite clean and precise work. His level of skill and professionalism was bar none. I am so grateful my vehicle was in his hands as it was a job well done!
Many thanks to a highly qualified technician with outstanding customer service even in 106 degree weather!