Safeway, Concord CA

Moved to the area almost a year ago & this store is a couple blocks from my new house so it’s my go to Safeway & I love it! They always have what I need, everyones very helpful, & the store is always clean & organized! I especially want to highlight an employee who went above & beyond to help me in the Deli, thanks sooo much Bernice for taking my stress away when you didn’t have too! Kudos to you!

Staff are pretty helpful and I've seen weather a lot of stress during this whole covid adventure

This safeway is always full of good employees and fairly clean and stocked all things considered

This is my neighborhood Safeway and many of the team are friendly. Today I am drawn to write this review because of my deli experience. Nathaniel helped me today and was very friendly and sliced the cold meat and cheese efficiently. I complimented him on having a great eye for getting weight pretty spot on and and he replied “Well, I AM a professional”. Hahahahahaa. It is great to see younger people have a sense of humor and able to have a conversation. Sometimes in the deli for some reason employees seem impatient if you ask for more than two items, but not Nate. I feel it is important to compliment people when you are thinking positively about your experience with them. I shared this with my cashier, Michelle, who is also a manager and she found out what Nathaniel’s name was for me and encouraged me to write this review. That being said, Michelle has been my cashier many times and she is always friendly and personable. These are important traits to see in your neighborhood Safeway and these two team members stood out to me today. Grocery shopping is a pretty mundane chore most of the time so when that chore is met with friendly and helpful employees, it makes it a better experience. Thank you!

Very clean cashier's are really nice
But alot of times the shelves are empty waiting to be stocked So I would have to drive up to the Safeway kirkerpass

Courteous staff, easy to find what you are looking for, bright & clean shopping experience!

Bad customer service, store was not ready for the Labor Day, cashier save my visit to this store, lately is like they don't care about service anymore, just to $ELL and $ell.

Made a special order for s black forest cake. I didn't want cherry gel so bought a can of Bing pitted cherries with stems and they will use them to decorate the top and add the rest in the filling. The bakery department is very customer service oriented.

Always out of most of the brands I like or items have been dropped that have been available for years.but staff is polite and very helpful. I just feel it has gone downhill.

Went with my brother in law while on a visit, set up just like the one at home, so we got things twice as fast!

I like going to Safeway because they usually have whatever I need. There shelves are always stocks & it's just pleasant shopping. Yes, it may cost a bit more in some areas but their sales are great.

District manager Shane works here, he over sees the Livermore
Location as well. This store is out of control and their employee's are rude. The store is Dirty and lack of productivity and empty products on shelves very bad experiences. The vendor's should not be blocking isles on a Saturday morning at 10: 00 am when customers are trying to shop. They never have enough checkers. Shane I see a pattern here your ability is questionable!

Shelves are always always stacked nicely, with labels out so it's easy to read fast. All worker are friendly and willing to help with any of your needs. It's a little more expensive then FoodMaxx but quality is out of this world.

There is a man that frequents this store location that you should be cautious and aware of being that in today's world you never know what some people may be capable of. If you see people behaving strangely don't be afraid to say something. Don't bother telling store employee Terry your concerns, he will only dismiss you for the the likes of an individual that harasses both customers as well as store employees.

Employees offer fair csr.
Store is nice and clean.
When there are lines.they are f-ing ridiculous!

If you're in a hurry don't use Michelle- she likes to lolligag 5-10 minutes per customer even when there's a line!

I entered at 5: 45 pm Friday, and the aisles were surprisingly free of shoppers; I reveled in that as I strode around the store, taking my unhurried time selecting items. Turns out I should have been quicker: by 6: 05 it was VERY crowded! This store is always well stocked, & has friendly, helpful employees.

Great Store, Meat Dept is Probably the best in the Area, all choice meats, also they carry grass fed and organic Meat, they can cut to order as well, so if you are looking for a Xtra thick cut they will cut for you, The Meat Dept Mgr was a Petrinis Butcher before going to Safeway 25 years ago, so he is very knowledgeable and can get you what ever you need.

Nice staff and Safeway.unsecret: Starbucks with tables and seats here is alot less busy than regular new Starbucks across the street. ;)

Safeway does occasionally have decent prices when it is on sale. I like the 24 hours that it is open which is always convenient for last minute over the counter meds.