Saia LTL Freight, Elk Grove CA

Delivery with out appointments. Took so long unload, expecting here minimum 4-5hours to wait unloading

Place and people r really good but just they need to better and quick there unloading service they took almost 3.5 hours to unload my trl as an owner operator feel bad

Took delivery yesterday of a 500lb DR brush mower from the back of a Saia tractor trailer truck. The woman who set my appointment was very professional and courteous. She said the delivery near my home would be between 12-6 pm. I would get a call from the truck driver 1 hour before delivery. The driver called me at 11am and told me he would be there in approx. 1 hour. At 11: 50am I drove down to the intersection (500' from my home) and waited. Truck arrived at 12: 00pm on the dot. The driver was also very helpful and courteous as well.

Always some kind of overcharge. Scammers.i used to ship a lot of stuff. I don't know what changed. Used to be the best company we had worked with but now every bill is about 100 to 200 overcharged. Customer service not good, they dont care. I'm done with them.

You want my experience? You should close your business! The WORST SERVICE I'VE EVER DEALT WITH! The WORST trucking company on the planet.

I had to pick at least 1 star in order to write this these people have no concern about your packeges they tottaly destroyed one of my beds and still felt compelled to deliver it. I would think twice about having this company handle anything