San Diego BMW Motorcycles

Amazing experience. Called before and they had the motorcycle ready when I got there. Alberto was wonderful and made the process fast and easy. He even gave me a few goodies, including at shirt, bag, and bandana. I definitely recommend coming here

Customer Service sucks. If there was a different San Diego BMW Mortorsports location, I'd go there. This store will not help you. They are snobby and entitled. If you're not spending $20,000 on a new motorcycle, they don't care about your business or relationship. I will not be spending anymore money at this BMW as a BMW motorcycle owner.

Great "Give you space" mindset. Never felt rushed or pressured to buy. Got a good bike for a good price.

Unbelievable worse costumer experience! In the service department is a particular employer working who is so unfriendly and unprofessional! I was so disappointed from this BMW experience, getting the feeling that you are not welcome and that you also have no clue about bikes. This dealership should intensely consider which are the people who have direct interaction with costumers.

One star would be one too many, (But it wouldn't let me post without it). I walked in, looked around, and found a bike that I was very much a fan of. I sat on the bike.walked around the shop. Looked at a few other bikes. Sat on the bike of my preference. Spent close to a half our in the shop. Saw at least 3 people working on the front side, (even saw a sales rep walk a customer out with the bike he just bought). Not even a hint of eye contact. It's ok. I get it. My 22k isn't worth it to this shop. I guess I'm not their type of customer.

Traveled to Dealership from LA, was not disappointed on how I was treated. Very nice professional staff. Went home with a clean K1200LT.

Great Staff Really good experience with The Sales Staff and Owner They really try to get things right

Very friendly dealership, knowledgeable staff. Always amazes me that BMW dealerships have no problem letting you demo $25K to $30K bikes but try to test ride a run of the mill Honda or Triumph at one of their dealers and it's like you're asking for the world. No pressure here, good range of both new and used bikes with a selection of non-BMW used machines. Prices on used are fair, not cheap but not asking the earth either. No sneaky added dealer markup like lots of dealers. Would definitely buy from these guys.

Would like to thank Gary, Alberto, Ho for a great time on the bike and wonderful customer service. Highly recommend this dealership
Easy to work with. Anyone looking for a great cruiser the R18 is it. New or use bikes this dealership has it all.

Super helpful people. Great attitude. Even though they are REALLY busy
Most assured to return

Sales and service teams went above and beyond for me with the 2 bikes I've bought over the years. There's a closer BMW motorcycles location to me, and I personally drive farther to come here because the staff is very pleasant to deal with, have a professional attitude & look after your interests first.

I came in from out of town and to get the 600 mile service on my GSA 1250. The experience was awesome from the courteous service department to the sales staff who lended an ear to chat about motorcycles. If your in area and need a prompt service department this dealer will take care of you.

Very limited parts in stock.
Counter people are nice, I asked if the part was made of gold or sterling

Went there this morning for a customer swap meet. Nice bikes, free coffee inside. Unfortunately, their bikes are too expensive for me.

Worst customer service experience ever. Upon entrance there was not one single person interested or remotely available to answer questions about the items in the store. My mother and I stood in a line, in hopes of talking to someone who would help us, we waited there for a while, but since there was no signs, movement or indication that we were in the right place, we stepped away for a second. By the time we came back, about 3 seconds later, there was another man in line, who did not acknowledge we were there first, neither did the sales associates, who had definitely seen us there.it's worth mentioning that my mother is a 72 year old woman.the whole ambience reeked of testosterone driven cavemen. The interaction with the sales associate was no different, he mocked every question we had, responded with little to non-useful information, did not give with any solutions and was not able to provide a pleasant shopping experience. We were disrespected and left with a sour taste of misogyny. This is supposed to be a high-end store with high-end products and high-end service, at the very least I expect some respect. Never shopping here again.

Stop by here and talk about buying my first BMW motorcycle. Staff was great and very informative on what they sell. Staff answered all my questions and had a good understanding of what I wanted to buy and why. Probably the best dealer for BMW in Southern California. Did not buy a motorcycle from them but I will go back to them for other motorcycle in the future.