San Luis Auto Salvage, San Luis Obispo CA

Excellent customer service. From the first phone call everyone was friendly and very informative. They verified they had the correct part for me and sent me photographic proof. More than a reasonable pricing. Facility is very clean and tidy, easy parking. Small family American Business, it's good to support companies like this.

Abysmal Customer Service Over the phone. A general attitude that they are too lazy to check for parts for vehicles they have on their 5 Acre lot. They love to mention they're on 5 acres, but their service is the opposite of 5 stars. When visiting in person, they were overpriced and the service was still garbage.

Great Lot to visit if you're looking to get overcharged and treated like your wasting their time.

Too busy to even answer there phone. Shows right there what kind of attention they pay to their customers.

First things first. This is not a “pick n pull”. Dude did not let us walk freely around the yard. Unless we would hold hands with the front desk guy.so he can watch our every move. But 2 other gentleman were walking freely? Rude from the moment we walked in. Came in looking for one head light housing for my pick up. Followed him to the back. Picked out the most faded headlight pressure I’ve ever seen. Want 65$ for it. (eBay sell whole set for 75$) When we walked right by the same headlight on a different truck in better condition. But no he offered me a poorly looking one. After my brother made his purchase. We said thank you. The gentleman said noting. Went to a yard in AG, same part 15$, need to treat ppl better bud.

Excellent service, fast and accurate response. Would absolutely recommend San Luis Auto Salvage

They participate in the Old Car Buyback Program - an easy way to put $1,000 in your pocket while helping the environment. Tara & the rest of the staff are friendly & professional.

This place was so horrible and unprofessional! They gave my fiancé a water damaged transmission and than wouldn’t take it back after It brought it to there attention! I don’t even want to give them 1 star but I had to in order to write a review! I have family in this industry and this place was so very upsetting! They sold something that was damaged! I will never recommend them to anyone in fact I’ll let people know what kind of business they run!

This place is a joke. How the heck are you gonna charge someone $20 for one busy sss hub cap

I called about a part I needed and the women who works there was very rude over the phone when I asked her if they had the part. She stated “ that she doesn’t know what I was talking about” and was going to have her husband call me back but she they never did.

So I had damaged my work truck bed. I needed one ASAP to continue the job. I went down there with the existing bed and they helped me take it off and set the new one on so I can at least strap it on the frame (it was closing time) those employees didn't complain about it being late, they kept at it untill everything was good. Drove an hour there and back. Great customer service, price is certainly higher but definitely worth it. Awesome selection of auto parts as well.

These guy helped me out in a real pinch the I needed one little clip to get my family home on a road trip. They had sold out of all the engines and clips that match what I needed. Determine the gentleman walked me to another section of the yard with small engines of the same company dug through and found the same clip fro a different part. Clean yard, kind and knowledgeable.