NEAREVIEW.COM

San Marcos Apartments, Hawthorne CA

Address 13921 Yukon Ave UNIT 101, Hawthorne, CA
Phone (310) 970-9907
Categories Property Management Company, Apartment Building
Rating 1 1 review
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San Marcos Apartments reviews

1
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Shaunte
May 01, 2023 4:04 pm

This building has been sold to a couple of companies since I've lived there for the last 5 years or so, and the last is by far the worst. World Unity International Management Company currently owns this building. When you call for maintenance, they answer the phone like you are bugging them. They transfer you to someone who is equally as rude and non-cooperative. They say they're going to call you back and I've literally waited over a month for them to fix my shower head that has split and needed to be replaced more than three times this last year because Plumbing is a huge problem in this building.the maintenance man has told me that plumbing is a huge problem with all of the units in the last. But this morning after he showed up banging on my door over an hour late for the appointment that they pressured me into making he starts to tell me that he will not continue to fix my shower and that I will have to pay someone to fix it. It's not my fault, and I did nothing to make the plumbing a disaster that it is. Additionally him nor the manager on site apologized for him being over hour late or gave any type of excuse. He had enough energy to argue with me at my front door at 9am in the morning about the shower but he didn't have enough energy to wake up and come do the job that the manager scheduled him to do at the time she suggested to me. The aggressive attitude, lack of communication, and responsibility are unacceptable. People who are in management and maintenance positions need to have customer service skills, but everyone who represents this new management company has lacked that and dropped the ball.

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