Sanook Soi 38, Los Angeles CA

Tiny portions. Typical from Colony restaurants.

The problem is not the flavor, which I actually found to be quite enjoyable. The beef Pad Thai was solid and had great spice. The issue is that you will still be hungry after you eat here. The bowl they serve the food in is small to begin with, but then they only fill about half of that.

Let this be a warning when going to Sanook and the other restaurants at the Colony. The amount of food is unacceptable.

Ordered via Uber Eats and was very impressed with the Pad Thai, Pad See Ew, and chicken noodle soup.

I don’t know why all the hate this is some of the most delicious Thai food I’ve ever had. Thank you so much!

3rd EDIT: I called again and the owner answered. They remade my order and the food was really good. I've updated my rating.

2nd EDIT: I've tried calling them twice today to redeem the owner's offer below. The first time the number didn't even ring. I just tried again and it rang, then sent me to a full voicemail so I couldn't leave a message either. Seems that they're still ignoring the phone and making false promises.

EDIT: The owner below stated that I placed my order after the kitchen had already closed, but my order was placed within their operating hours listed on UberEats. If they closed right at that moment, they should've contacted me. But they didn't. We didn't find out my order was canceled until after 2am when my delivery driver was outside their door. There is no excuse for that.

*****

Restaurant canceled my order, even though it was placed before their cutoff. Then they didn't bother to notify me as I waited for my food to arrive. My UberEats driver went all the way to the restaurant for nothing then notified me once he finally got there.

They ignored their phones when both UberEats and I tried to call. My driver witnessed them ignoring their machines as they were ringing.

This was my first time trying to order with them and it's really clear that they don't care about their customers.

I previously gave this place 5 stars a few years ago. We used to be obsessed. Now… they skimp you on everything- containers half full, chicken is actually just fat and skin pieces, they won’t give you the sauce you ask for… and half the time now it’s either super bland or way too spicy to eat. What gives? Used to be be our favorite and we told everyone. Please go back to being good bc we ordered from you every week! It’s been going downhill for almost 2 years so we are not super hopeful for a sudden change back to tbh. But fingers crossed! We miss the old Sanook!

So savory! It’s my go to Thai food for delivery and everyone I get it for loves it. Portions are small for the price but I don’t eat that much.

The best hanoi chicken I've had in west LA! Their sauce is to die for. Haven't dined in but I've been a big fan of their delivery on Uber Eats.

Solid som tum, but I do find dining out it a cardboard box at The Colony to be a little rustic.