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ServiceFirst Restoration Inc., Laguna Hills CA

Address 23192 Verdugo Dr STE D, Laguna Hills, CA
Phone (855) 883-4778
Hours 12:00am-12:00am
Website callservicefirst.com
Categories Water Damage Restoration Service, Construction Company, Fire Damage Restoration Service, Plumber
Rating 4.7 15 reviews
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ServiceFirst Restoration Inc. reviews

15
Sort by: date highest rated lowest rated most helpful
Carolyn
September 06, 2023 9:09 am

Prompt, professional and pleasant. Very smooth operation from beginning to end, also very neat while working in your home. Definitely would recommend their services!

Marion
September 01, 2023 7:32 am

Alan of First Service is highly recommended to take care of mitigation services! Extremely courteous and knowledgeable technician, spent extra time for inspection, answering questions while offering helpful suggestions

Susan
August 30, 2023 10:40 pm

The techs came in to do a job and they succeeded. I was very impressed. But now the rest is out of their hands and Laguna Woods has to approve repairs which I hope will be soon because I have a bathroom door and a cabinet sitting in my dining room as well as a hole in my bathroom wall where the cabinet was. I look forward to hearing from you soon.

Jin
August 28, 2023 7:03 am

Freddy did amazing job for us today. I was finally able to use everything properly Thank you Freddy! I hope I can get help from him next time as well!

EriK
August 25, 2023 4:17 pm

They are very professional and take care of their work area by covering floors, walls, etc.
Always quickly to take action and produce positive results

Charles
August 23, 2023 12:16 pm

Edgar was amazing! He came to the appointment on time and began his work checking floors and cabinets quickly and accurately. He made a detailed sketch of the affected areas and gave an honest evaluation of cost and time. He also gave helpful insights on what to expect.
Evelyn followed up with calls and gave step by step each phase of the project.
Very detailed and friendly. Excellent to work with.

lorida
August 22, 2023 4:12 am

Evelyn was our coordinator for this restoration and repair project. She was always there to help and made the process effortless. Our job was not large but beause we were also dealing with our homeowners association it was a little more involved. As soon as I spoke with Evelyn everything seamed to fall into place and things started getting done. Service First sent Ivan to put our bathroom vanity back together and do the finishings touches with paint, baseboards, door frames, mirror and installing a new marble mosaic backsplash. He was definitely a professional and left us with no doubt of using Service First again. Very happy with all of the workers who came to help from the restoration to reconstruction.

Claudine
August 15, 2023 1:56 am

I have used ServiceFirst on numerous occasions and always find them to be professional, on time, and absolutely a pleasure to work with!

Kory
August 04, 2023 9:02 am

Service First is a top-notch organization. I had some growth on my walls and called Service First. I the front desk was very courteous and knowledgeable… A text mission came out first thing the following morning. Alan came out and did an extensive review of the situation…he confirmed there was no moisture or mold, which made me feel good. Later that day he sent me some research that he had done on the Internet, explaining what it was. Overall, a fantastic experience. I highly recommend Service First!

Mocanu
July 20, 2023 1:42 pm

Had Juan and Tadeo come over to fix my ceiling and repaint it and it turned out great. They showed up on time and were very respectful. I would recommend these two for any work you need done at your home.

Rabiya
July 14, 2023 8:06 pm

We had Luis come to our house and remove some mold due to water damage. He was able to come in and complete his work within two hours and did a great job. He was very friendly and professional. Highly recommend.

Karen
May 17, 2023 4:15 am

ServiceFirst Restoration provided us with excellent service at every step of the process. Our project manager Matt consistently responded to our questions and communications within minutes and was extremely helpful with scheduling our repairs. The two technicians, Tadeo and Arturo, who completed our repairs were timely, very polite and showed excellent skills in completing every aspect of the job!
We are grateful and totally pleased with both the very high quality of the work and the wonderful customer service!

Smith
May 01, 2023 1:44 am

I received a mold estimate for our bathroom a while ago; I received actually a few quotes. Service first was the most expensive quote and took the longest to receive. When I called to discuss the quote to see if there’s any wiggle room, they would not budge and adamant their price was justified. Their attitude was like, take it or leave it. So I left it.

Barbara
March 26, 2023 1:10 pm

I called my State Farm agent for a recommendation and ServiceFirst Restoration was one of the three she gave me. I’d already had estimates and advice from three other companies using Angi’s list and family recommendations. I’m glad I did my research. ServiceFirst pricing saved $2,000 off the lowest of the other three bids. Scheduling was flexible and met my needs. The office staff and technicians were professional and client-oriented. They arrived on time, workmanship was professional and left me feeling assured the job had been done right. They did not disappoint.

Kimberly
February 09, 2023 11:50 am

They are trust worthy to get the job done and work hard to finish it in a good time frame. They were very polite and professional

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