SERVPRO of El Dorado Hills/Placerville

Dave, Mike and Blake were great! Very professional and pleasant. They were very thoughtful of our inconvenience with water damage.

We had a water leak that flooded our upstairs bathroom, hallway carpet and dripped thru to our downstairs ceiling. Omar Soto came out and immediately calmed our nerves. He was friendly and very knowledgeable and suggested a conservative route with fans and humidifiers, rather than pulling up carpets and cutting thru ceilings. Omar was correct and everything dried completely out. (We appreciated the savings!) I would recommend ServPro! And Omar!

The guys just finished a job at my house. They were polite, conscientious, and professional. My wife will be very happy with the clean up work that they did.

Dave. Mike. Blake. And Sam. Have been super. Keeping me informed along the way. Just a great guys to deal with. I would recommended this company to work with.anytime.

Great communication and understanding of the process of mitigation. Ray and Ben were excellent technicians and made sure everything was cleaned and organized before leaving.
Definitely will use ServePro again if the need arises.

I don't remember the names of the team that have come out. All were very professional and told us of the process. We had a water leak on Sunday and you came out on Monday. You have been back out over several days and today finished removing the affected areas. We appreciate all you did and how you explained each step along the way. You have a great team and would recommend you to anyone who asks.

Scott and Walter did a great job removing mold from our garage after a roof leak. They even went above my expectations by not breaking a single vase or glass items from some of my shelving that had to be move. I really appreciated their care and kindness. Many thanks!

Had Scott and Chris come out for a huge mold removal job at my place. Stonewall set it up and did a great job explaining the possibilities of the job and was very transparent. They did an excellent job and were great with updates and explaining everything. Arturo was the lead manager on the job and was also great. All of them were very informative, professional, caring, and did a top notch job. Highly recommend Servpro to anyone! They are straight to the point, honest, have excellent employees, and very reasonable with pricing for the quality provided. Thanks again guys!

Very satisfied with the work. More damage was found than initially thought and the communication was great during the process. Ray and Ben were professional and I appreciate the work.

After having 15 new windows installed and leak, I was at a loss as to what to do next! I was diagnosed with mold toxicity and had to move out of my home. As sick as I have been, I have had to deal with their insurance company fighting me on everything. I had mold and water damage to walls, insulation, floors, and behind the cabinets. The professionals at ServPro completed mold inspections and mitigation. They have been amazing at taking over the stress of dealing with the company’s insurance. Arturo Guedea’s professionalism and kindness at organizing hour and hours to mitigate the entire operation has been amazing! Kim submitted reports and completed all of the visual and hours of required insurance information! Omar came in and supervised wrapping and securing my personal property and clothing to try to protect it from further mold and moisture damage. I was overwhelmed and so sick I could hardly function. The ServPro team of east Sacramento and El Dorado Hills have turned a hopeless situation around. Thank you Arturo, Kim, and Omar!

Servpro did all they could to help us after my kitchen was flooded. They were quick, kind and very professional. THANK YOU SERVPRO! Thank you Arturo, Mike, Blake, Lawrence!

We are so pleased with the excellent service we receive. It is blessing to have Professional and competent workers. Crew Chief Drew Haynes and is partner were kind, respectful and diligent. We enjoyed having them in our home. Thank you Gentlemen. Job well done!

I called Servpro at 7am for flood damage in my basement and they had a crew here in an hour and a half! Mike and Sam were awesome! Need I say more! I will highly recommend them.

Servpro was very professional and easy to work with. Omar, Jacob and Arturo communicated well and explained all the steps clearly.

The workers, Mike and Blake, were very professional and knowledgeable. They were able to answer all my questions, worked quickly and cleaned up after they were finished.

Servpro employees responded quickly to our water damage situation. They were competent and efficient. They did the job exactly as it should’ve been done. With minimal disruption to our household. I give them five stars.

Great service and very professional. They explained everything that they would be doing every step of the way. Lawrence, Omar and Kenny were very kind and professional.