SERVPRO of NW Bakersfield

In late February I had a ruptured waterline and contacted ServicePro. The professionalism that I received from this company was absolutely incredible. In particular, Isabel and her team! She immediately responded to my call and that same day came to my home to assess the damage. Within a day, their team brought in the necessary equipment to take care of the problem. Their daily assessment of the progress being made kept me at ease and I knew I was in excellent hands. They are extremely professional, respectful of time and certainly do exceptional work! Thank you to all the team!

We had a huge leak in our kitchen from the fridge waterline and ServPro was very quick and responsive! They were very professional and their work was amazing and done effectively! All of their team worked great! I appreciate their quick and effective response! Thank you ServPro! I would recommend!

This is the second time I have used the NW Servpro location & they were awesome both times. They were knowledgeable & took the time to answer all my questions. They worked around my crazy schedule to get the work done. They also found a leak 2 plumbers missed! They stand by their work & it shows.

Thanks to Servpro, we were able to have our home fully restored after a month of waiting for a reliable company. We found Servpro, who have a very fast and professional manner of working. Thank you Jose! Truly reliable service, you can count on them.

I used this company for both mitigation and repair. Had a pipe burst in my sons room, water got into my hall bathroom, laundry room, hallway and soaked through underneath to my bedroom closet, my room and other hallway. The mitigation process was easy and Isabel answered any and all questions. Loved how efficient and fast they worked. So I also used them for repair and they did not disappoint. Jose answered all my questions and was helpful when it came to choosing carpet padding, my vanity. Everything I asked for he, he went above and beyond! I would highly recommend Servpro for mitigation and repair needs!

We had a leak in the kitchen which destroyed our floors and damaged part of our cabinets. Servpro was responsive and quick in their assessment and management of the area. They were easy to work with and had good communication throughout the process. The demolition was well organized and the repairs were timely and excellent. They went above and beyond to make the experience painless. Would recommend their services

Everyone at Servpro was kind and more than happy to help in any way they could. Thank you Isabel and Jose for making my experience good in a bad situation.

While, tearing out our cupboards, they broke a hunk out of my Decor professional stove on the corner. We didn’t notice it for a couple of days because I had been in the hospital and to the doctors and was very ill. When we saw it we told our contractors who had recommended Servpro and we told our insurance company but they told us we were going to have to take it up with Servpro. They even said, “good luck getting it out of Servpro! ” But I kept going back in and out of the hospital 15 times last year so we never got around to calling Servpro until January 18,2023 when I called them today, they told me they weren’t going to take care of what they had done to my stove! And I told Brian they were. This is the reason I’m writing this review. Not only that they stole a gold necklace off of my end table by my chair. I had just bought it and never even got to wear it. It was in a plastic bag by my chair. When I came back from the doctors office, it was gone, no one else had been in the house, but we left them here to work while we were gone, trusting them, unfortunately.