Shakey's Pizza Parlor, Buena Park CA

Paid $40 + for a small cheese pizza. Ordered a family combo. Got only a pizza. Restaurant blames it on door dash driver. Door dash blames it on restaurant. Door dash credits me $10.39 on a $50 some dollar order. I don’t care if it is the best pizza in the world… Cheese pizza with edible gold flakes as garnish should cost less. Care about your customers. Seriously.

We had an amazing time at this location. The service and food was excellent, it definitely surpassed our expectations. The vibe was great and we hope to be back soon!

I came here for my birthday weekend and I was pleasantly surprised how amazing the food quality was. I honestly thought it was much better than Golden corral and hometown buffet. Every single dish was hot and they did not run out of food. I see the cook constantly checking and replacing different pizzas. The manager of that store was very nice and welcoming. I highly recommend this spot.

Great service and super friendly staff. I ordered a huge family pack order for a party. I love coming to this Buena Park location.

Have a lot of childhood memories of this place, it will never live up to them, pizza was okay, mojos were cold and hard, service was good, bus person was working hard, got the tables cleaned off quickly. In all it was okay.

It is a pleasant place to eat & play arcades with the little ones. George is awesome he went above n beyond to provide excellent customer service.

Im sorry it was horrible, I haven't been there in so long I was so excited the Mojo's perfect, the pizza sucked. I was very disappointed

We came in to pick up a to go order this afternoon. We stood and waited for several minutes while staff walked around and ignored us. Finally a girl came over to the counter. We told her we were there to pick up our order, she got it and sat it on the counter and walked away without ever saying one word to us. Not hello, here you go, thank you, nothing. We asked if that was everything and she turned around and shook her head yes. After leaving we realized we didn't get our ranch dip. We're not impressed.

The lunch buffets are always great & reasonable ($14 in 2022), you get all you can eat pizza; salad; chicken (fried or baked) ; Spaghetti; MOJO Potatoes; Mac & Cheese plus a couple other items. Plus did I mention it all you can eat.

My daughter earned one of the 7-inch personal pizzas through the reading programs at school. She said it was really really good.

Overall this location is kind of old, but the food quality is actually pretty good. The staff are quite friendly and attentive. They were doing their best to take care of customers and to keep the place clean. Shakey's menu has more than just pizza, their bunch-of-lunch is obviously a big deal. They have pretty good prices on Buffalo wings, I might have to try those next time.
The only thing that's really kind of weird is they still have a half of an arcade with a prize counter and the parking is lame.

Update- The store manager just reached out to me, apologized for the incident and will be refunding me for my purchase. I may come back next time I’m in town just based on the excellent customer service that I received and didn’t even ask for. Thank you!

They don’t know how to cancel an online order. I was extremely tired after a long day and accidentally ordered one more pizza than I needed. I called right away as soon as I realized my mistake to cancel and restart my order, but they said tough, nothing I can do about it. I’m stuck paying for it. So I ended up throwing away a lot of pizza. What a waste. Well, the trash is probably where it belongs anyway because their pizza is gross.

WOW! A GREAT classic pizza parlour experience. Great family place. Clean and always fresh and hot food. Pizza, chicken, mojo"s, salad bar, spaghetti, on the daily lunch buffet at a great price. The regular menu is delish as well. Manager Nensi Serrano and staff are super friendly and helpful. Highly recommend it.

This Shakey pizza and service is top notch. Nancy the manager accommodate
Customers with their birthday celebration! I come by every year for the shrimp pizza thin crust for lent season. Yummy!

I went with 2 friends. We all had different meals. One had the buffet, one had only pizza, and I had chicken and mojos. The food tasted great. It was hot and fresh. The service was excellent.

They have advertising for ice cream on the sides of their napkin holders. We all wanted ice cream; however, they were out of the types of ice cream that we wanted. We were disappointed about that.

My favorite Shakey’s! Refuse to go anywhere else.
The Manager Nensi is always on the floor doing a great job and attending the customers needs! Love it here!
Will definitely be back

We ordered the Large PCM & spicy chicken wings. The chicken & mojos were yummy. However, the pizza was ok, the sauce was too sweet & sadly the chicken wings were a true disappointment. I got plain dry wings with four different dipping sauces. Not what I expected at all.

I visit the restaurant today at 1pm. The pizza I received its noticeable that it been sitting for some hours since the cheese looks wierd and the taste is different from the other times I visit the restaurant. I visit the restaurant like 2 times a month for I live 2 blocks away. Wont return to this specific location!

I always come back to O. C.since I moved away to Vegas. And SHAKEY'S is the best place tor P. C. M = PIZZA, CHICKEN AND MOJO'S