Shana Nelson - State Farm Insurance Agent, Cupertino CA

Faith is great. She is very responsive & proactive. The whole agency is so polite & attentive. They are professionals that instill confidence in me as a client.

Shana and her team have been so helpful guiding me through the insurance process. Lori was especially helpful. Would highly recommend!

Shana Nelson has been my State Farm Insurance Agent for over 20 years, and has taken care of all of my automobile and homeowner's insurance needs. Her office has always responded promptly and accurately to my questions and to the claims that I have submitted. They just helped me with changes to my automobile owner's policy and they explained it all clearly and it was all very conveniently accomplished using emails and telephone calls.

I"ve had nothing but good experiences. They answer my calls promptly and have always been helpful when needed. Highly recommed them.

Always a pleasure doing business with Faith at Shana’s office. She’s highly responsive, looks after my many policies, really knows her stuff, and is a lovely person to chat with. I’m very grateful to have Faith in my corner!

Helpful, friendly, responsive. I have been with Shana Nelson's office for many years,

Victoria Pollock was great at assisting me with my insurance questions and concerns, she was so helpful. She was very patient and took the time to work with me. It is great that Shana has someone like Victoria on her team. I highly recommend using Shana Nelson's State Farm Office.

Staying with State Farm for 35 years.
Laurie Crawford is very nice and knowledgeable Agent, appreciate it.

Laurie has been a huge help and is always there when I need her! I have had my policies with Shana for as long as I can remember. My mother & father had policies with her, since the early 2000s (including my car when I was on their policy), and then I continued to get my policies through her as an adult with my own home. We have had amazing customer service and outstanding coverage at great rates for decades. I highly recommend!

I have been with Shana's office for more than 20 years, excellent response time, excellent review of the policies and great team helping with my insurance needs.

Faith is a superior representative of the State Farm Company. After many years of inner policy mix-ups managed by others, Faith straightened all the policy inaccuracies quickly and is always friendly and helpful whenever she is called upon. She is truly a pleasure.

Shana and her staff are very knowledgeable and they gave us a great quote when we were shopping for homeowner insurance.

Super patient, nice and helpful. Spent almost an hour to help me get my insurance plan start in a day. Looking forward to keeping working with her.