Shashi Hotel Mountain View, an Urban Resort

The room TV turns on by itself while I'm trying to sleep. The sink has water stains everywhere. The chairs were shaking with one of the foot shorter than the other. There was constant mechanical noise coming out of the door. Since I'm spending 30 mins waiting for this to be solved, might as well just post this comment. Very luxury indeed

I had an excellent stay at the best hotel in the area within my budget. The room was spotless, and they went above and beyond to accommodate my special requests. A notable perk for me was finding a kettle in the room. The front desk staff were incredibly friendly and helpful. I highly recommend this hotel.

All around great hotel with particularly easy access to the Google campus: gBikes are typically outside the front door.

The service particularly stands out: one evening I couldn't get onto the default WiFi and when I raised the issue, Ariana (who was at the front desk) immediately gave me access to an alternate router with no additional hassle. That instinct to just give the guest the benefit of the doubt on little things can make a huge difference in convenience/comfort on a trip.

The hotel is well situated (just off the 101) for business travelers visiting nearby office campuses particularly for Google, but also other corporate offices in the heart of Silicon Valley. Includes free parking. The staff was professional and friendly - very welcoming. On night 2 there was a party, band or concert - couldn't figure which - that was noisy until about midnight. That was strange given the location, but though slightly annoying was not the worst noise pollution I've experienced in a hotel. All in all, I would award this place and 3.8 out of 5. The location (for work) is great, the staff and food were top tier; but the evaluation definitely goes downward due to initial unnecessary fees and cleanliness concerns.

Shashi Hotel is a well designed smaller hotel. Vibe is very modern, masculine and the angles are sharp with glass, black metal and grey concrete predominating. Surprising the sound is not echoed at all. There’s the emerald hour bar which has this green ceramic and plant backdrop and wood and concrete/metal tables everywhere. The lighting is very mysterious, which can make everyone appear a bit out of a noir novel. There’s a pool in the middle of the glass enclosed courtyard and hot tub set back. You can look into the courtyard while you are eating. In the back there’s a Spanish? Restaurant continuing the moody theme with dark reds and brassy golds. I’ve read that chef is famous…the space is done well and thoughtfully - I think they are catering to the techie male crowd coming in to visit. If you get a chance check out the most impressive thing, which is the solar roof on the top floor of the parking lot. I believe new buildings are required to have this. Fun to go if you are looking for something entirely different while in Mountain View…more of a dressy code.

2 nights spent in this hotel in the heart of the Google complex. I think we were the only tourists, everyone was working while we took advantage of the hotel's super modern and well maintained facilities, Swimming Pool, Jacuzzi, Sauna, Hamam and Gym.everything was great and the staff were lovely. I will come back to it.

10/10 - what a pleasant stay. The venue was lovely but what made it amazing was the staff who were incredible, so nice and helpful. Room was lovely. What a hidden gem.

Thank you to Jefferson for being so quick to help. Arianna and the lady from Kenya at the front desk were great too. The ladies at the coffee shop were lovely (try the off-the-menu Mama honey spiced latte). And thanks Pedro from housekeeping too I'll be back!

I stayed here for a work trip and loved it! The room was beautiful, clean, and simple. The staff is really friendly here as well.

One thing to note: they charge for early check-ins.

The bed was very comfortable and overall a really relaxing space to stay.

Great room, friendly helpful staff & perfect location 4 mins drive to work with free parking - LOVE this hotel adn 100% recommend to stay here!

Had a bad experience with Shashi Hotel where they didn't have a baby crib. We called 2 weeks in advanced and asked for a crib, in which they promised they had one. When we got there, we confirmed with the concierge that they had a crib, and were assured they had one in the room for us. When there was no crib in the room, we called the concierge three times, and they kept telling us the crib was on the way, only for them to admit they didn't have a crib.

After the terrible service, the manager reached out to us and apologized and gave us the room for free, which was nice. The hotel amenities are fine, just don't book if you plan on bringing a baby.

An absolutely great experience! The team working at the hotel were genuine and truly cared that our stay was perfect. The hotel itself was immaculately clean. I highly recommend Shashi!

The hotel is at a very good location if you are traveling to Bay area for business reason. The room is very cozy and well designed. Facilities are in very good condition and staffs are very friendly and helpful too.

The only bad thing is guests in my next room had a very long and loud phone call at around 7am. But that is something the hotel can't control so I won't blame them for that.

Unaccommodating front desk. I tried to check in at 2: 10 and they want to charge $20 to check in 50 minutes early even though the room is ready. Talking about cash grab. Not only that, the room they gave me was mediocre at best and I can hear people next door having sex at 2 am in the morning. I could barely sleep all night. This hotel is 3-4 stars at best.

This was a lovely hotel in every way. Location, service, and cleanliness, surpassed my expectations. I would definately stary here again.

I am rating this property for the quality and value provided, not against my expectations of a 5-star experience. The hotel does have nice amenities similar to many 5-star resorts, but think of it as an upscale Aloft. If you go in expecting a true 5-star rated hotel you will be disappointed.

We had a nice stay at the Shashi Hotel. Think of this like an upscale Aloft so your expectations aren't set too high! We were there on a Thursday and Friday night and on check in around 5PM Thursday the lobby was bustling with groups of business people meeting for cocktails and dinner. Obviously this is a very popular spot for Google, Apple, Tesla, Microsoft (etc etc) employees to stay due to the proximity to the local campuses. Friday night was much quieter in the lobby. If you're going for vacation or a couples getaway I would recommend weekends versus weekdays. Check-in was provided at two podiums in the open air lobby and the noise from the restaurant made it a little difficult to communicate.

We noticed the hotel had the smell of a spa everywhere we went which was nice. Prices seemed very reasonable for the accommodations and service provided. Rooms were the typical minimalistic European style rooms you find at any Aloft - nothing fancy about the rooms. They did have higher tech in the rooms including a Samsung Frame TV, Apple TV and built-in Chromecast. I liked being able to just use my phone to watch my normal streaming services and cast them to the TV. I'm pretty tech savvy but the thermostat perplexed me for a while. Once you figure it out, all is well except it takes a few hours to adjust the room to the desired temperature (it was 62 in our room on arrival). I found the soft bed comfortable and slept well.

We requested a quieter room that was not overlooking the courtyard as I had read in other reviews the courtyard rooms tended to be noisier late into the evening. We got an outside room on the 5th floor and it was quiet there. We did notice in the hallway that we could hear the restaurant noise all the way up on the 5th floor through the air vents. Note that there are only two elevators at one end of the property (similar to many Aloft hotels) and if you are at the opposite end it is a long trek to your room. We wanted to just use the stairs but the stairs would only allow you to exit to the street, meaning we had to walk all the way around the outside of the building and reenter the lobby on the other side.

We checked out the gym and pool area, but we didn't visit either. The pool and hottub are oddly placed in the middle of the courtyard where those sitting in the bar or dining at the restaurant can see you. We would have gone to the hot tub but we didn't really want to be on display for the dining business folks. The bartenders were nice and the drinks were well made. We did not eat at the main restaurant but we loved the new coffee shop & bakery that just opened a week earlier. Cappuccinos were fabulous and don't miss the almond croissants!