Shell, Chula Vista CA

Said 24 hours open but they don’t it was closed.and try to print my gas receipt the screen showing just take your receipt but no receipt there

No Mask No Service sign huh? … I’m Surprised this location would post this, considering it’s one of the most expensive locations in town and should be thankful and grateful anyone in the area continues to even want to shop or purchase gas here.

Car wash broke a piece of trim off, filled a report, and never heard back. If you want damage to your car use the car wash

Horrible service all the time. We bought the car wash membership and every other month something is wrong with it. No vacuums working or too much soap or the rinse not working or the blowers not working or it is completed close d’cause is not working at all. When you ask when the problem will be solved they never have an answer for you. They are rude, they have no idea about the term “good customer service”

I am a regular at this shell just because of the convinient location, I just bought an e-cigarete here and I opened in and it wasnt working, I went back to the store and see if I can get a replacement, the cashier guy say there are no replacement, I told him I just bought it there not even 20 min agos and he contacted his manager and she said the same thing no refubd, I told the cashier to let me talked to her manager and she declined to talk to me, It sucks that they just los a regular customer just because something so simple.

I regularly come to this shell to buy vapes. They have a large selection/variety and I like to take my time to look so I can try something new. I usually go at night and they guy working is always really kind and patient with me, always says hi and have a good night! Well I guess I made a bad decision going earlier in the day.the cashier was kind of rude, never said hi, and when I got the register I was looking at all the options like I usually do and she says “are you ready or not? ” Well I just quickly got whatever and left, with that being said I will continue to go at night when she is not there! Horrible customer service from her!

Payed 9 dollars for car wash and was charged twice. There credit machines need to be looked at for possible fraud or hackers. My bank refunded me the money. If you must go here only use cash.