Shell, Mountain View CA

Review for carwash. We have been here twice. Its not a consistent or a very smooth experience. The first time, we were impressed by the quick and not so bad wash service. This tempted us to visit the place again, only this time, we ended up with a wet car! Apparently, the green go light for the blower never went on, so the blower cycle ended by the time we realised something is amiss.

The overall experience was bad also because of an unfriendly operator who did not offer any help or even acknowledge the faulty service.

Great for a quick wash if everything works. We might not go again because of our last experience.

Car wash didn’t accept my code. They had to reset the car wash, wasted an extra 20 minutes of my time, and wouldn’t even upgrade my car wash for the inconvenience

So I've used this car wash a couple times. Never a great wash but it was close to the house and the kiddo knew that was the car wash. Today I drove in, it sprayed the car with soap, then the brushes spun around for a min nowhere close to the car, and then it ran a rinse. Knocked for the attendant and he said my 4 door car is too small and the sensors don't work, so I asked for a refund. His response was to ask how he would know my dripping wet car right on the other side of the wash had gone through the carwash. There are better options around with much better service.

Right now the discounts seem to make the car wash almost worth it, if you don't care about swirls in your paint

The service is terrible, the card to use the discount at the car wash doesn't work either and the attendant is very rude.lazy and treats everyone very badly.

I get my car washed here. Pretty good. Well, it’s automated, and I usually park in the gas station to dry off my car after. I wouldn’t pay the top dollar for the wash though because the last cycles are just extra water on your car, no special sealant as the device tells you. Oh well! I really cannot complain, since where I live, we are not allowed to wash our cars, otherwise I would have done a better job. But as I said you really cannot complain because there are absolutely no great car wash places in the Bay area, and if there is one, for a car wash you might end up paying top dollars!

Car wash is fine. Note that the timer for dryer is deceptive. We'd think it's in seconds, but as far as I could tell the timer runs faster than a clock.

California Law Has Required Gas Stations to Provide Free Water, Air and Air Pressure Gauge For Customers Since January 2000 but this gas station refused to comply and demanded I buy something first.

I like the Shell app but it doesn't always work out fine. Gas is a bit more expensive than neighboring gas stations.

Just three months ago, the sink was good, I don't know what happened, but now it's one of the worst sinks in all of America. You pay $ 9, but you don't get a proper sink. Bad washes after the foam. All these three months I tried to convey to the administration, but no reaction. Don't fill up here, don't wash your car, don't waste your money.