SimonMed Imaging - Beverly Hills

Very pleasant experience The staff was great. Got me in and out with a little situation but it was resolved

Staff very very helpful and patient with me due to the fact that I am extremely claustrophobic.

The service I received from the MRI tech was awesome. Kate was professional, kind and competent. The receptionist needs training to improve on receptive skills. Someone has to specify on the website where to park, especially in Beverly Hills.

Everything went well, the only thing the person who did the imaging
Needs to be more understanding or he doesn't care if your claustrophobic. He needs consider to be patience for clients issues. Over all he did a good job.

I was treated very professional ly and kind. The procedure was explained to me every step of the way, the office staff were very friendly and helpful the technician went over and above in service and professionism! I highly recommend this seating MRI place!

The experience once again was flawless and painless My only complaint is that they never sent me a copy of the readings of my scans as promised and thoroughly discussed.

Well starting from the receptionist when you first come in she was excellent and very professional and the person that did my MRI she was great also that's my second time there it's been a pleasant each time and I'll definitely will continue to come excellent customer service all the way around great job

Thank you all so much I appreciate all of the help I received from Ms Keyri and Dinora for making this experience easy. Thank you again.

Dinora, at the front desk, and Kegri, technician, hooked me up! Even though we had issues with the doctor’s orders, they were able to resolve the issue speedily, ensure I was comfortable through an uncomfortable procedure, and even wrote me a doctor’s note for my employer. They went above and beyond. Excellent service and patient care. Would recommend!

My experience was greasy. I can it stand to be in closed area more than a few seconds. The MRI staff was great and had me in and out in no time.

Sam, Keyri, and Dinora are angels on earth. I get claustrophobic and was so scared but they calmed my nerves and actually made it fun. I’ve put off an MRI for way too long bc of anxiety and claustrophobia. It was the easiest thing I’ve ever done. I wasn’t anxious at all. Give these ladies a raise! All medical appointments should be this easy.

The two techs were so patient an caring. The customer service is the worse I called 7 times for records they hang up etc.

This is one of the best places I've been for people who need an MRI with accommodations. The staff is very nice, starting from the customer services to the people who provide you the service on the day of your appointment. They will try to make you feel as comfortable as possible. About the procedure, this is way faster than other facilities which will make this easier to handle once you are there. I had a hard time before the MRI procedure was finished, but I guess it was because of staying in the same position for a while, however, they were still professional.
Thank you for the service, I’d like this to be more accessible for all types of medical plans.

Did an MRI today around 5pm everything was smooth at first especially with front desk lady was very polite and felt welcomed. Until older guy who did MRI scanning felt him very rude and strict since the very beginning. At one point felt like telling him I wanted to reschedule and just visit another place. I was just patient and got it done. Wouldn’t ever come back here again.