SmartStop Self Storage, Escondido CA

My rent was raised over 40% after 6 months, I called to find out why and the district manager was supposed to call me, after numerous messages and attempts to reach him I was told he was out of country.after 2 weeks they charged me late fees. There are mice all over this place, they give you rat poison for your unit, but the problem is they eat it die, and so the whole place smells of rotting vermin

Coming through the door I was greeted by staff with excellent warmth, Michelle was friendly and informative. I was pleased with her service and Smart Stop Storage Facility. I recommend this business

Clean facility and great rates. The team was always warm and helpful. I highly recommend this business.

Saskia was very helpful and nice! The facility is well maintained and is very secure. Renting a unit was quick and simple

Michelle was an awesome representative and made the process of getting set up with a storage unit extremely easy. Very happy with the space and the features this location offers

Super awesome super fast check in unit is clean and it's nice and vool they got carts for you to use to get your stuff in fast

Deonte was very helpful and nice while providing excellent service. He xplained the process of renting and rules really well. He was kind and patient when answering all my questions I couldnt have asked for a better person to be helped by

A really great experience. The site is AC cool so during the summer it’s feeling nice. Deonte was an amazing help to me and my sister. He showed us everything we needed to know INCLUDING fire exits. He has a great attitude and great personality.

Property looks well maintained. Staff is very friendly and informative. Deonte was awesome!

Deonte was very sweet and helpful. Even though my reservation expired he was able to get me the same deal.

I was able to reserve the unit and sign the lease all online day of needing the unit. The unit was a fair price and 50% off first month was a great addition. And Deonte was a great help when we came in to finalize everything.

Saskia was amazing, very helpful and made the whole process super simple. She deserves a raise!

Wonderful service! Everything was handled beautifully especially because one of the employees, Deonte. Great service, very professional, and very personable. Glad we went with this place.

Saskia is awesome and made the moving process very easy. Don’t hesitate to deal with them!

Saskia was very friendly, fast and efficient. She provided me with all the information I needed. She made my initially transaction smooth and easy. Thank you Saskia.