Sohnen Enterprises, Inc., Santa Fe Springs CA

TOTAL SCAM company. BUYER BEWARE. DO NOT buy from these jokers. They have a customer service line that auto-disconnects the call every time. Also, the on-line case capability is a joke as they dont monitor or respond. TOTAL SCAMMERS. Filing case with CA State atty general.

They do a great job at refurbishing products. Everything they have sent me is like new.

Customer service was good when I first made contact. Now it is impossible to get anyone on the phone. I sent my tv back to you guys over 10 days ago. I can't get anyone to call me back. I call customer service or technical support and the phone just rings and rings, nobody ever picks up. I just need to know if I am ever going to get a replacement tv back or not. This has been a nightmare. Please let me know what is going on and I will gladly change my review. Thank you.

I had followed all instructions for the exchange. I had checked in quite a few times and heard nothing back. Instead I've been waiting for a replacement to arrive that never came. Today, I received a check from your company, no explanation as to why I was getting a refund instead of an exchange. This was a terrible experience, now because of the lack of communication I have not only wasted time trying to get an answer and spending way more time in the kitchen than I prefer but I am also missing a highly used piece of equipment, we gave away our old oven when we received this one. I should of known better. Thank you for sending me the money fairly promptly, however, and explanation or reason would of been great considering it takes about 3-4 days for mail to arrive in Colorado from California.

Park along the fence. Different doors for shipping and receiving. Jesus! Don't break the seal or they will have a cow.
Pretty fast unload. Break time here is around 10: 30 taco truck!