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Solar Installation Group, Inc., Oakdale CA

Address 1824 Ackley Cir suite a, Oakdale, CA
Phone (888) 508-0558
Hours
Monday9:00am-5:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-5:00pm
Website sig.solar
Categories Solar Energy Company, Solar Energy Contractor, Solar Energy Equipment Supplier
Rating 4.4 17 reviews
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Solar Installation Group, Inc. reviews

17
Sort by: date highest rated lowest rated most helpful
Richo
October 03, 2023 12:11 pm

Super happy with our install. Solar is a big investment and has a lot of intrinsic complexity, Josh Clark and the whole SIG team worked with us start to finish to get our system setup well ahead of schedule. We got a few quotes and SIG wound up being the lowest cost for the most attractive system. A week in to running the house entirely off solar and we couldn't be happier.

Emma
September 20, 2023 4:00 pm

100% recommend this Company. Very professional, very informative and Josh Clark is extremely helpful when it comes to walking you through the entire process and letting you know everything that is happening. I interviewed with several others in the area and this was very obviously the best option. Don’t think twice and just call Josh! He gets back to you right away!

Andrew
September 15, 2023 2:41 am

I wish we could receive a call back to get our system to pass inspection and to resolve our issues. I have asked for an owner to call me, but apparently they are to busy. It has been weeks.

As a follow up, their subcontractor that did my pool thermal installed the system so badly that it is nonfunctional. I have had multiple vendors review the system, and it needs to be completely replaced. I have tried for the past two weeks to get a call back. This is the same issue as before. No one responds and Stephen Kerr, the owner, never responds.

Sandra
September 07, 2023 8:13 pm

From start to finish a very professional experience. Josh Clark is a very nice, informative guy. He answered all our questions and made sure we were very comfortable with our decision to go solar. I am very pleased with our decision. The team that came to install our panels and battery were very efficient and a very nice group. Brett made sure I was kept informed and Rodney got everything working perfectly. Our panels were only on a few days when the grid went down from Sonora to Modesto and we didn’t even skip a beat. We had power the whole time. I am thrilled we finally got solar and from a reputable company. One of my favorite things is that the panels are made in the U S.

Dayne
August 27, 2023 12:56 am

Can't say enough about SIG solar and how well they took care of us throughout the whole solar process. After talking with a couple companies, I was referred to Josh Clark at SIG and it quickly became an easy decision. Josh was so helpful and informative every step of the way. He designed a great system for our needs now and in the future.
The installation team was extremely professional and efficient when setting up our system. No need to worry about messes and roof damage with this install team!
Since the install, SIG has provided top notch customer service. These folks answer the phone day and night, and we truly feel supported. This company doesn't abandon you after you sign on the dotted line! Josh Clark has remained as a great point of contact and continues to take care of us.
If you're looking to start a solar project, Josh and SIG will not disappoint!

Zachary
August 19, 2023 9:52 am

This company has to be the most informative and professional solar company in the area. I was introduced through a co-worker and I'm glad I went with SIG. Josh Clark had to educate my wife and myself about the benefits of getting solar. He has a great professional attitude, was respectful in my home and answered all our questions from the start of the project, to the finishing touches. The installers were professional and fast, not a single screw or nail left on the ground after the project. Overall it was a great experience and will highly recommend to anyone that is thinking of getting solar.

Christine
August 10, 2023 2:55 pm

Deanne Greener with SIG was great to work with. Answered all of my questions and helped us understand the benefits of Solar. The installation was scheduled quickly and it was done by a very courteous and efficient crew. The office staff and Deanna are responsive to any questions we have. We are very happy with SIG and highly recommended them.

Tony
August 07, 2023 9:03 am

Our experience with SIG was phenomenal. Our main contact was Josh Clark and he made the whole process effortless. There was no pressure. Josh came to our house and went over everything. He told us all about the company and that everything was made in America. This was a huge selling point. He educated us on the product, installation, and financing. Josh and his team were able to beat the PG&E deadline of April 14th and they only had 2 weeks to get the paperwork done. By April 27th the panels were installed. Two days later someone came out and got us up and running. Josh and SIG did everything, all the PG&E paperwork, and permits with the county. Josh was always available to answer all of our questions. He responded quickly by phone, email or text. We are extremely happy with everything and everyone at SIG. We tell everyone we can about SIG and their excellent product and service. Thank you Josh, you're the best.

Josh
July 29, 2023 10:46 am

Josh Clark and the team at SIG Solar were excellent to work with. Josh was always proactive, patient with my questions, flexible and friendly. He designed and managed the perfect system for us, with honest pricing and was constantly following up to make sure the project was going as planned. The panels they purchase are high quality, easy on the eyes, and come with a great warranty. The install team were quick and friendly and I’m very happy to have been referred to SIG.

ThanhVan
July 17, 2023 12:10 pm

I recently had my solar installed by SIG and Ben Eagleton was my sales person/main contact, he was very attentive and very informative. He took the time to explain the entire process and what to expect at each step. If you’re looking to install solar, I highly recommend asking for Ben Eagleton to be your go to person! Thanks Ben!

Jim
July 09, 2023 7:44 pm

Phenomenal family owned business!
Starting with Josh in sales all the way through everyone in the field. I got to know the owners and many employees and had fun watching them install my system that is already saving me a ton of money. If you’re going Solar, go SIG!

jordan
July 07, 2023 1:04 pm

Had a great experience with SIG! We had talked to a lot of solar companies and SIG were by far the most professional, and trust worthy team we went with! Josh Clark, was one of the first people we spoke to in regards to getting solar and he continued to stay in contact not only during the paperwork/installation process, but even after to see how it was fitting our needs! We were having a little problems with paperwork on PGEs end but Anastasia continued to fight to get our paperwork through and get our project started! We are very happy with the results and are so happy we chose SIG! Highly recommend.

josh
June 23, 2023 4:11 pm

We had a great experience using sig for the solar on our house. Having josh Clark there every step of the way getting us through all the paperwork and uncertainties with the state and Pg&e’s ever changing policies. As well as keeping us up to date with the progress of the project and his family life made us feel that he was genuinely interested in our needs. The install was swift and easy and the crew was very professional. Would highly recommend to everyone.

Dustin
June 18, 2023 9:58 pm

I recently had the pleasure of working with Solar Installation Group, and I couldn't be happier with the experience. From start to finish, they demonstrated professionalism, expertise, and a commitment to customer satisfaction. The sales manager, Josh Clark, played a pivotal role in making the process seamless and enjoyable. His extensive knowledge of solar energy, combined with his friendly and approachable demeanor, immediately put me at ease. Josh took the time to understand my specific needs and provided a customized solution that exceeded my expectations. His attention to detail and prompt communication ensured that every question and concern I had was addressed promptly. The installation team was efficient, skilled, and respectful of my property. The entire project was completed on time, and the results have been phenomenal. Thanks to Solar Installation Group and Josh Clark, I am now enjoying the benefits of my new system. I highly recommend Solar Installation Group and their exceptional sales manager, Josh Clark, to anyone considering solar energy solutions. They truly deserve their five-star reputation!

Adrian
June 18, 2023 4:55 pm

Had a great experience overall very pleased, my brother purchased a home and I automatically referred them we contacted them 3 times left my name and number and never heard back

Merv
June 13, 2023 4:00 pm

SIG Solar is a family owned business that prides themselves with excellent service from start to finish. I am a completely satisfied customer and would highly recommend them for your solar needs. Josh Clark was my sales rep and he is very knowledgeable with all aspects of the industry. He answered my many questions with patience, respect, and vocabulary that is understandable to a newbie with Solar information. The SIG team from the front office, installation crew, electrician, and permitting process were outstanding.

Stephanie
May 22, 2023 3:03 pm

*****UPDATE 6/2/23******
Within a couple of hours of posting this review, my rep Damien Fernandez reached out to me and was willing to do all he could to make things right. He called the office and they sent me a copy of my solar agreement details right away. Also, on 5/31, a SIG solar tech came out to my home to install the last breaker that was needed to get my system started and up and running. I appreciate the efforts that were made to solve our issues. I do wish it wouldn't have taken this review to get a copy of my solar agreement but we can't change the past. Due to the remedy in the issues I had, I'll be upgrading my rating from a 3 to a 4 star.
-ORIGINAL REVIEW: 5/24/23 My rep was Damien Fernandez. He was very informative and genuine upon our initial interactions at the almond blossom festival where we stopped at his booth. However, we have some issues that weren't resolved and it's disappointing considering we spent so much money on this system. We never received some sort of receipt for the project. When I requested this from Damien, he asked for clarification and I told him I wanted to know what I was paying $73,000 for. A simple receipt that would say something along the lines of (panels $50k, labor $20k, permits and other misc costs $3k). So he told me that they don't provide that because "no company provides info to customers regarding how much they're paying for the materials from the manufacturer and how much their mark up costs is and how much the customer ends up paying for it". That wasn't what I was asking for, and of course not something I'd expect any company to provide. I just want to know what I'm paying for. That was back in February and here we are 3 months later. I got the run around of "the office will get back to you", which they didn't. Today is 5/24/23, our system was installed on 5/3/23 and we're still missing a breaker (should be installed next week) and the 'Emphase' app to monitor the usage/output isn't working. Overall, the initial consult was great, the installation/installers were extremely professional, it's just the follow through that has left a sour taste behind. If you're wondering how they have so many reviews, it's because they have their reps compete with each other on who can get the most reviews. So they haggle the customers over and over til they get your review. I purposely avoided reviewing because I didn't want to leave any negativity, but I was contacted about 4 times to leave a review, so here it is.

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