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Solar Insure, Inc., Costa Mesa CA

Address 555 Anton Blvd Suite 150, Costa Mesa, CA
Phone (714) 625-8204
Hours
Monday9:00am-4:00pm
Tuesday9:00am-4:00pm
Wednesday9:00am-4:00pm
Thursday9:00am-4:00pm
Friday9:00am-4:00pm
Website www.solarinsure.com
Categories Software Company, Solar Energy Company
Rating 5 18 reviews
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Solar Insure, Inc. reviews

18
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Lorena
December 29, 2023 6:38 pm

When my solar panel installation was nearing completion, reaching 90%, I encountered unexpected challenges. The installation company abruptly went out of business, leaving me stranded with an unfinished project and a sense of uncertainty. That's when Solar Insure came to my rescue.

Valerie Nichols from Solar Insure became my guiding light during this tumultuous period. With her expertise and dedication, she swiftly connected me with the Solar Edge app, ensuring I could monitor my solar power effectively. Beyond just providing tools, Valerie took the time to introduce me to valuable contacts and patiently walked me through essential steps, ensuring that my project didn't remain in limbo.

Thanks to Valerie and the team at Solar Insure, what could have been a prolonged setback was turned into a manageable challenge. Their prompt assistance and unwavering support ensured that my solar monitoring app was up and running in no time, bridging the gap left by the defunct installation company. Without their proactive approach and commitment, I would have likely faced significant delays.

I wholeheartedly recommend Solar Insure to anyone in need of reliable solar solutions. Their dedication to customer satisfaction and problem-solving is truly commendable.

Juan
December 27, 2023 2:50 am

I am completely satisfied with Solar insure, excellent customer service, I definitely recommend to get it every time you are buying solar panels! Not only me satisfied but my customers as well

Mary
December 26, 2023 5:14 am

Went above and beyond expectations! Provided information and support to address my concerns. Completely satisfied!

Stephen
December 25, 2023 11:25 pm

Excellent customer service. Starting from the first phone call (Shakeem). Prompt action considering I had issues during both holidays.

My solar company went out of business solar sure jumped into action to fix an area on my roof that had some problems. Jerry called me to let me know they were on it.

Justin came out had to remove the panel de-ice the area do the work replace the panel all in a short 4-5 hours. Just amazing that there are still conscientious, friendly companies out there.

I would definitely call again in the future.

Steve
December 22, 2023 4:19 am

Solar insure was excellen in the area of customer service representation, response time, Communication, and follow up, sent out an excellent contractor to inspect my solar system. Was able to pinpoint problem area, and ordered component for repair and resolution. I highly recommend Solar Insure for your solar system insurance!

Elliott
December 12, 2023 9:16 pm

The problem with my solar system was handled very patiently and professionally. The problem was corrected in a timely manner. Thank you Shakeem.

Anna
December 12, 2023 10:35 am

Solar insure verified all components were visible to the manufacturer so that all warranties could be applied. They went the extra effort to contact the installer to mitigate issues. Thank you!

Millie
December 11, 2023 2:26 pm

As a customer Sarah, Solar Insure Rep, made me feel appreciated. Her assistance to a very important matter made it all easy. She is absolutely a person who takes care of a customer. Sarah knows how to handle issues when they arise. Thank you so much Sarah.

Julia
December 09, 2023 1:34 pm

Sarah the representative is an outstanding person who took my call and has made me one happy and satisfied customer. I know I can reach out if any problem should arise again and be taken care of. Thank you.

Ruth
December 08, 2023 1:41 am

I called in and spoke with Sarah regarding an issue with my solar panels. She was professional and went above and beyond trying to figure out a solution. Communication was excellent! Follow up has been superb! She referred me to my next step after finding the potential problem, and offered her assistance in any future needs. Great experience so far!

Natasha
December 06, 2023 11:43 pm

Sarah at Solarinsure provided exceptional service. Her attentive ear and excellent communication ensured that our needs were met efficiently. The processing of our claim was remarkably swift, demonstrating their commitment to stellar service. Highly recommend Solarinsure for their professionalism and dedication to their clients' satisfaction

Joe
November 30, 2023 2:56 am

The team at SolarInsure is always responsive with excellent customer service. We have used their warranty on several solar projects with 0 problems. Highly recommend.

Tierrani
November 24, 2023 3:18 pm

The representative was very helpful in assisting with no hesitation. He was very knowledgeable and informative and is willing to help me with my questions and unique situation. Thank you!

shaulsaddick
November 17, 2023 8:09 pm

An outstanding company with highly responsive staff and truly top notch higher management. I had an issue with my solar system recently I contacted Solar Insure. They attended to my problem immediately and everything was good to go in less than 24 hours. Their reliability, dedication to the customer and high degree of professionalism are second to none. I recommend Solar Insure to all others desiring Solar system extended warranty and coverage. You will be very glad that you chose this company above the others. Thank you Solar Insure. Keep up your outstanding service and work With immense gratitude

PS I would like to add this to my earlier comments. I had several interactions with Solar Insure's CEO, Mr. Ara Agapian and manager, Mr. Jerry Baker. I cannot begin to tell you about the warm and caring response that I received from both of these gentlemen. Ara and Jerry exemplify excellence in management and customer service delivery. With people like Ara and Jerry, no wonder Solar Insure is such a successful company. I wish both Ara and Jerry continued success in the future. Guys, you both rock in my book.

Dana
November 09, 2023 2:14 pm

Valerie was so helpful setting up mySolarEdge and helping map out my system. Wonderful person. Thank you SolarInsure!

Judith
October 30, 2023 7:17 pm

Sarah was extremely helpful after the company installing my solar went bankrupt. Even though insurance doesn't kick in until the solar is up and running, she gave me the names of companies that might help me get to that point.

K Glover
October 27, 2023 1:40 am

Valarie Nichols with Solar Insure Inc has been phenomenal with assisting with our warranty repair needs. We had issues with our installer and an invalid warranty. Valarie has been instrumental in finding someone to assist us, staying on the phone, calling, and send emails as needed. I can truly appreciate the great customer service she provided. I would definitely recommend Solar Insure for your warranty needs.

Phil
October 11, 2023 10:00 am

We have had some issues with the company that installed our solar panels and Solar Insure has been integral in getting the installation company to respond to us. Solar Insure has really helped us out through this difficult situation.

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