Sonesta ES Suites San Francisco Airport San Bruno

Excellent service and value. I stayed for 8 months. I feel like the staff became like family to me. I highly recommend.

We stayed for 2 weeks as my family was in the area for a special surgery. Except for being at the hospital for a few days, we were basically in the suite for two weeks. Sonesta Es was perfect for this. Comfortable property. Easy access to grocery, pharmacy, tons of restaurant/take-out choices, etc. Very easy to get around. And Lisa and her staff were very attentive and accommodating. We were able to enjoy the use of the in suite kitchen and the outdoor grill. Easy area to get some walking exercise in, etc. Mall and shopping centers right across the street. We did have a car (rental) which made life easy, but it could be done without a car a I guess - I liked having the car though as I was able to make lots of quick easy drives to get the things we needed.

We checked in this hotel at Halloween evening. We booked for two nights. The lady who works at the Front desk was very nice and professional. Per our request, she showed me the room first before our descision. I asked to write down her name on the paper, unfortunately I lost the paper, so I couldn’t remember her name. But her smiling face and friendly make me feel so warm and welcoming. Another guy who works with her is still very nice. The room was 2 bedrooms/ 2 bathrooms. The unit is very clean, kitchen has everything you need. We feel like a home. Wonderful experience in this hotel! Best customer service! Regards from Li

This place is so weird. It looks nice, mostly. The average traveler wouldn't notice the issues (Mildew on the bottom of the wall near the shower, sun bleached furniture, and a staff that does not smile) but they are there. The most disappointing thing? They have most beautiful breakfast nook. But they are so stingy on the food that Best Western has a better breakfast. If you stay here, the breakfast SHOULD NOT be counted as one of the reasons to come.

This is an older but well maintained property. It happens to be close to work for me, but it is also close to the airport and a BART station. Reasonbly priced for San Francisco bay area. Separate bedroom, living room and small kitchen.

Worked a 16 hour day, and drove 9 additional hours to get to the hotel. Checked in at 4: 54AM and ended up checking out 4 hours later. I understand that my long day and decision to check in this early in the morning is not your problem, and I can tolerate the noisy children. What I can’t tolerate is several adults, including the hotel staff watching whatever dumb sports event on TV, and shouting at the top of their lungs whenever a score is made or whatever was happening starting at 5: 45 in the morning. We all signed noise waivers under the threat of removal from the premises which apparently is a rule not even your staff will follow, let alone enforce. I said nothing about any of this when I checked out, and probably wouldn’t have even left a negative review because I try to be kind and understanding, however upon checking out 4 hours after checking in… I was met with a condescending tone after the woman realized my early checkout. I tried to suffer through it, but couldn’t. Moral of the story, don’t get a room in the same building as the lobby.

Great hotel but some of the employees that work there seem very rude and as if they don’t know what they were talking about. I had got some hygiene stuff from their pantry and a big heavy set guy with black hair made something up and said that I didn’t plan to pay for it when money was never an issue. I was under the impression that he said he would put it on the tab and I pay for everything before I check out and said that I was rude when I was never rude and inquiring about how getting toiletries work. This hotel is a good place to stay at but some of the people that work here need to get their stuff straightened out because some things don’t seem transparent and need to stop making stuff up.

Average room. Horrible breakfast. I think they are still running on Covid protocol. Pitiful selection and ends too early at 8: 30. Covid is over. Bring back a normal selection. Microwave grilled cheese and plain bagels just doesn’t cut it. Feels like they enjoyed the Covid cutbacks are are just riding them out.

Clean, comfy, super helpful front desk, cute patio, nice bay view and walking path. Easy access to everything.
Breakfast was awful. Two item menu. Do not let that deter you because everything else was fabulous.

Least welcoming short term stay hotel I've ever stayed at. It was reasonably clean and secure, and the facility was nice, but it was extremely transactional. Like, "hi, what's your last name only, here is the list of rules, don't be loud and disrupt our long term residents, here is your key. " I think they said welcome but maybe not. Breakfast wasnt available at the alotted time. Shower was luke warm. The bed was uncomfortable. All acceptable things if people are friendly but they werent. We won't be back.

This hotel was amazing! We traveled with 3 younger kids and everyone had their own bed. The pool was a fun distraction during the slower parts of our trip. We were able to grocery shop and cook in our room which stretched our vacation budget quite a bit -and- free breakfast on site was a huge help there too. Housekeeping was amazing and even went a little extra mile and set my girls' beds up with their stuffies while we were out adventuring! The location is close to plenty of different highway entrances that made getting around the bay area really simple. Just a brilliant hotel and we will totally be back if we make it back to San Francisco again!

As soon as we walked into the reception we felt very welcome, such a great atmosphere. Very professional, friendly and kind staff. We stayed for one night and the rooms were very spacious, clean and equipped with all essentials. The beds were really comfortable!

Schönes großes Zimmer. Aber das ist auch alles. Unfreundlichen Personal und ein Frühstück das eine Frechheit für 3 Sterne ist.

I stayed in a two bedroom suite for a few nights in late June. The room itself was adequate in size, and was clean. Fixtures and furniture ranged from new to worn (see photos). The room and building were dated, but only in style-everything worked/was functional. Water pressure was good.

Pool area is outdoor and well-kept. Though the weather was unseasonably cool, the pool was heated well enough for one of my party to swim regularly. Jacuzzi was unfortunately closed off. Basketball available for court upon request at front desk. There is also a BBQ area with nice grills and tables off to the side of the pool area.

Staff were lovely and always happy to help, be it with directions to local spots or recommendations. Breakfast bar was closed due to COVID, but they provided ample food in paper bags, which were filled via custom request slip (see photo).

The main building housed conference rooms, a seating/dining area, small business center, and laundry facilities. Washers and dryers were free to use, though you need your room key to access. Bring your own detergent or purchase at the pantry beside the front desk.

Location is near some basic shopping areas and a mall. It is a bit of a hike to downtown SF, though the BART station is nearby. Pretty close to the airport.

Simple motel conveniently close to the airport and a big shopping mall with all kinds of restaurants and shops. Good for one night lay-over.

Location away from traffic. Very quiet facility.
Room very clean, kitchenette clean and utensil to prepare small meal, and table space to eat. Bathroom very clean, and lots parking. Slept great!