Spencer Automotive, Inc., Chico CA

Overall, a wonderful auto mechanic shop. I've used them on multiple cars for years. They are so helpful and explain things so well! They have a clean and comfortable office, are very easy to schedule with and have always completed the work on time.

Great people, great service, honesty, and integrity is all I have experienced at Spencer automotive

Update 6/8/2023:
I had an oil change done here. The employees were professional and friendly. But I received either some inaccurate or misinformed information about my front blinker lights and signals in general. It was cleared up by Spencer after they responded to my reviews.

Summer of 2022:
Very professional and thorough. Everything was explained to me as to why it needed to be done, or if something needed to be done in the future, it was explained why it would be a good idea to take care of it.

I had an oil change done, and it was affordable. It took a short period of time, and I waited in the waiting room.

I recommend. I will be bringing my vehicle here as long as I live in Chico.

Honest reliable and excellent service, great crew and shop. Went in for 20k service took an hr while i waited.

Wow! I w as in trouble. I broke down on a 500 mile trip. Spencer Auto saved the day. They sqeezed me in even when they had a full schedule. They were done in an hour & a half. This enabled me to get home before snow hit the north state. They are VERY friendly, professional, & quick. The cost was really affordable.
I expected it to be much higher. Spencer Auto is the best shop I have used in decades!

Been with Spencer since about 2002. I’ve always been treated with the utmost respect and courteousness. Have always done a great job keeping my truck running and have always taken care of business promptly and professionally, great team recommend them with no qualms or reservations.

Purchased an older Volkswagen Passat after I was in an accident.

I was told that Spencer was the best around when I started having trouble and my go-to shops were afraid to touch it, because it was European.

Hands down—experts at what they do.

Professionalism and honesty at its finest.

Excellent communication and quick service. It was my first time going to a car shop alone and I was very nervous. The staff is incredibly welcoming and I immediately felt like my car was going to be in good hands.

I have been taking my vehicles to Spencer Auto for the last 12 years. They have always fixed whatever I needed fixed and even saved me money on what they quoted. I will always recommend them and will never take my car elsewhere.