Spot On Heating, Air & Plumbing, Whittier CA

Called for service and got scheduled the next day for the water heater maintenance. I'm not really that well versed in HVAC but Ruben was very helpful and explained everything along the way, he even remembered where the furnace was. Everything was neat after the service which was a huge plus, definitely worth the membership and I will definitely stick with them for the years to come.

Premier, customer service, and very professional and accurate.
I will definitely recommend spot on to anyone.

I just had my AC unit tuned up and the technician Mario O.was so knowledgeable and helpful. He got my unit running 10 degrees lower with just a tune up. We are extremely satisfied.

Thay did a outstanding job very clean and efficient I will use them anytime I need work done again

Mario is a very knowledgeable young man as well as polite and helpful. Definitely an asset to Spot On. The actual hasn’t been completely, so more to follow

Mario was very informative and patient and knowledgeable. I am very happy with their service.

Great service from Shaun! He came and fixed our AC with a great attitude!

He came out again, and he was just as great!

My kitchen drain line needed a clean out and I had been delaying it for awhile. I saw a flyer from Spot On with specials, including a kitchen drain line clean. I thought it was a good deal so why not jump on it and try Spot On. Their technology is great, giving me notifications on when the technician would be here and I could track him. Levi arrived on time and was very friendly. He was extremely knowledgeable and professional and after I explained what I was looking for he said he would take care of it. He got right to work and did an excellent job. He showed me certain things and helped me understand some others. Even gave me some advice to help out the drain. There were no hidden fees or costs of any kind, just honest hard work. I really appreciated the transparency and would absolutely recommend them to anyone because I would use them again.

Big thank you, Shawn! He was very knowledgeable and diligent. He answered all of my concerns precisely.

Ruben was on time and shared his knowledge on maintance and how to avoid costly repairs. The price was heavy but my expectations where beyond and Ruben and his team met them.

Shawn was very professional with his estimate. I appreciate that the estimate was free! We need to consult with Robert’s son before making a decision. Thank you Shawn!

Very professional and kind. Explained what was needed and fixed the problem. I would use them again

Ruben came out for a diagnostic test and he was great! He answered all of our questions and helped us schedule our next appt. To diagnose our duct work in order to move forward with a solution. He was very helpful and nice, we look forward to continuing to work with Spot On.

Spot On has been spot on. Just moved into our home in Whittier, and SO has already been called twice. Bottom line, no one has looked at your water heater or hvac system in a long time…and they need to.

Communication…fantastic. From Joyce the dispatcher, to the text and email updates with tech locations, and digital access to estimates…couldn’t ask for more. They make it easy to communicate.

Professionalism…fantastic. All the vans, gear and uniforms are branded, making it feel very cohesive. Techs are extremely knowledgeable, safe, clean and walked me through everything, including their personal opinions which means a lot.

Results…fantastic. Both preventative visits ended in cleanings with recommendations for future work. I signed up for the monthly fee/membership after the first visit and it’s already paying dividends.

Our first call was for a water heater that wouldn’t turn on. Levi came out, set me straight within minutes. He completed a full inspection and then provided a three tiered estimate from priority/affordable solution up to a complete replacement.

Our second call was a follow up scheduled by Levi as part of the membership…an hvac inspection.

Shawn arrived, and dove right into the existing system, removing pieces for inspection, cleaning away decades of dirt and bug carcasses, and talking me through the whole process. What I thought would be a half hour…shine a flashlight around and blow on some connections…turned into a three hour detailed cleaning and inspection.

No one had maintained our system since it was installed however many years ago. Wires were hanging on for dear life, drainage holes were blocked, and duct was leaking all over. Not great, but functional.

Shawn documented, cleaned everything, and walked me through another three tiered estimate, itemizing priorities and showing me photos of finished installations.

SO doesn’t dance around issues or send the B-Team. They give it to you honestly and with transparency which is what you need to make these massive decisions.

I haven’t pulled the trigger on major upgrades yet, but the process up to this point has been incredible.

This is the level of service I’ve been looking for. I look forward to updating this review after proceeding with some work.

Everything went good, the service man went over what we needed to know. Was professional, knowledgeable and was careful about not tracking dirt inside. Two thumbs up

Mario did a great job. He was very knowledgeable and explained things in a way that I could understand. I would recommend him to others.

Our home recently had leak/clog. I immediately thought it was going to be a repair nightmare. After speaking with the Plumbing technician, he was able to speak intelligently and assured me it was going to be a less invasive procedure than I thought. His diagnosis was spot on. He was able to clean out the drains and saving me tons of money, and peace of mind knowing I wasn't going to have to tamper with the integrity of my foundation. I highly recommend this company for all your plumbing needs.

Shawn was very professional and was knowledgeable. He created a personable experience and I highly recommend spot on services.

Sergio and Orlando’s customer service was outstanding. Both were very knowledgeable and explained the work clearly and effectively. Their work was professional, clean, and neat. Sergio answered all my questions (and I had many!) to my satisfaction. I recommend Spot On without hesitation.

Our experience with everyone at Spot On was fantastic! Juan, Sergio, and the team were friendly, communicative, and professional. The quality of the work exceeded our expectations especially given the retrofitting and patching we had to do removing our old unit and equipment. Spot On took care of every detail and we felt confident we were getting the best service and best AC/Heating equipment for what we paid.