Stanford Medicine

Good doctors... If you can get to one. Stanford Scheduling Dept remains the black eye of this otherwise fine medical system. Totally inflexible, and God help you if you're not the square peg when they've scheduled you for square peg day. 'We're experiencing higher than usual call volume' is Scheduling's team song. Somehow though they never seem to find more schedulers.

If you are really sick don’t go to Stanford after waiting for 2 hours they told me 2 hours is not long time to wait. I just left

My daughter was born here… 7/31/09
Go Kyla!
Stanford RB Toby Gerhart signed daughter’s onsie, and Andrew Luck signed hats and shirts for her.
Go Stanford!

They are unexperienced please be careful they don’t take care of the patients and have people who are not qualified they leave patients to die!

Stanford is just a Brand. My Father was here for treatment of cirrhosis due to liver cancer. They kept him for 11 days for observation even though they know his diagnoses from months of treatment at Stanford. During the stay my Father was so weak so our family request the doctor have my dad be discharged. They told us they will perform a paracenthesis on the 6th day and will have my dad discharged. We wait until the 11 days for them to do a simple paracenthesis and discharged on the 11th day. My dad has passed away and we are so regret to have him treat at Stanford.

My dad was a Stanford patient since 2014 and every time he admitted to J7 or ICU units, the staffs and doctors were always amazing to his care. Even on the day that my dad took his last breath, the team were so attentive and understand our concerns. The transition to comfort care for my dad was absolutely amazing, calm and it was very peaceful. My family and my dad never felt so loved by the staffs and doctors here for the last years that my dad had been sick. Thank you Stanford for your amazing care and we truly blessed to be there.

The nurses, case managers and social workers are so rude, they always have an attitude, it's rare when you get a nice nurse even on the phone!

Okay I would like to say the the unit PACU was amazing ️. They were so attentive and so sweet while I was recovering. Now I would like to also say that Dr Amer Kararm Kararm is one amazing Doctor ever. He was so sweet and yet so caring before my surgery and afterwards. After my discharge, he made sure to follow up and ask me how I was doing. Best hospital ever. Thank you y’all once again for making everything so smooth

Always helpful and professional. I went to Stanford for a heart transplant almost six years ago. Amazing

My father had surgery this week and stayed 24hrs in the hospital. Though the doctor and surgical staff were good, the hospital literally couldn't give my senior father a room and didn't let him have any visitors at all. Not even his wife.

Instead he was stuck in the hallway, yes, the HALLWAY, over night and into the next morning. He was kept awake by various staff moving equipment, people shouting, etc. While in terrible pain. This isn't the height of the pandemic, I find it mind boggling something like this is considered acceptable.

I was highly disappointed with the oncology department at stanford. 3 weeks there and they could not resolve my sisters stomach issues and none of the team members were on the same page. We were getting a different answer everyday about what the issue is. They discharged her and she still has the same stomach issue. I have been to hospitals in 3rd world countries with better service. I would not recommend this hospital to anyone. All it has is its name. I am a resident dr and wanted to work in stanford but not anymore!

I have to give praise to Kaiser. They took care of me when I was completely paralyzed and without the ability to speak. I was completely aware of everything and still felt pain. I remember the ambulance and the helicopter ride to Stanford and remember being in a weird room, my head, surrounded by these articulating panels, and nurses in full garb telling me to be still.
Stanford pulled the clots out of my brain in that window of opportunity that doctors scream about. We need more of these systems around the US. They save lives and give you back most of what you were, pre-stroke. My experience has taught me alot. God Bless

3 years later, I'm still pressing on in life. All is good. My hiking days are done but I still love getting out on my own. I understand my limitations but now see everything through a different lens.

2020 update:
After a whole body paralyzing triple stroke, without the ability to speak; thanks to Stanford, I'm working at Samsung Austin Semiconductor transversing 2.5 million square feet of wafer fabrication and responsible for billions of dollars worth or equipment. Thank you Stanford.

A footnote to my experience. While I was in the ICU at Stanford, after the clot removing procedure, which was a procedure that meant running a stint thorough the vein/artery between my legs all the way up to my brain, a female research Dr asked me to sign a document for a medical study. I signed. I had to go back to Stanford 4 times, driving myself which was a miracle, to have 4,50-60 minute MRI's. 2 sessions with contrast. I was told later the results opened this new procedure to other age groups of people.

There are alot of hospitals in this country. Stanford should be the benchmark for care!

In general, the attendants are v.clinical in approach. No warmth. Not really conducive to healing.

So.the nursing staff, ancillary staff, written communications, contacts with my significant other, food, comfort, transport, etc.are all GREAT! Kudos to Kasey, Kenny, Mary, Diana, Rebecca and so many others And, special kudos to Dr. Steven Chang for his skill.

BUT- absolutely no kudos to the algorithmic medical care, pain control (could be more flexible), absolute inability to get orders changed when needed, and failure of Dr. Chang and his massive Resident staff to perform any exams or other physical evaluations prior to my discharge.

More info: I am a working surgeon. I know hospitals and medical systems, including Sutter, Kaiser, Dignity and UC-Davis. Stanford is not worse than the others, but I was surprised at the algorithmic medical care that did not work to prevent a problem, but let things slide until they had to TREAT a (not major) problem.

But, more. Dr. Chang did not in any way meet me the day of surgery (I did have generous access to him during my pre-op eval in his offoce 3 days prior to surgery), either in the pre-op area or the OR (my anesthesiologist definitely did, and took his time and was explanatory). Dr. Chang never saw me after surgery, or prior to my discharge the next afternoon. A 4-person cadre of Neurosurgery Residents whisked in & out at ~ 7 am day after surgery, not examining me. One of the Residents was called to change a pain med order so that I would not need to take a narcotic. After 2 1/2 hours no contact was made, and my pain increased so that I did need a narcotic, which by then did not help much, as it is much easier to PREVENT pain than get it under control once it attacks. I did not report the increased pain, a I knew that they would keep me there who knows how much longer, and I wanted to get out of there ASAP so that I would be able to personally tend to my medications, getting what needed and when.

Re: Discharge: I was told that I could not see an MD neurosurgeon prior to discharge. OK, a good experienced Nurse Practitioner could discuarge me. After 2 hours past my proposed discharge time, no one came. Finally, it was my ward NURSE (Diana- intelligent & kind) that discharged me, but with no meaningful exam and only a (very clear and specific) hard copy summary, which she fully explained to me? Above her "pay grade? " While Diana is a Certified Neurosurgical RN, I do not feel she is prepped to be the sole dischargeing source. This was the responsibility of the phantom NP "Sara, " who never materialized. Unfortunately, there was confusion about my corticosteroid dosing; the printout said one thing but she handwrote different doses. There also was confusion re: whether and when could wash mt sticky nad somewhat bloodied hair after I returned home. My occupational therapy consultant, Rebecca, was beyong amazing being quite very clear re: what I should & should not do, & how to do it. The Best! But no contact at all from the surgical team. Yes, Dr. Chang was fantastic with a 45 second notivication call to my significant other after surgery. But.what about me? IIn my opinion as a 50-year experienced medical professional, for a surgon to have absolutely no contact with his/her patient just before or after surgery, and to OK his discharge without any evaluation by medical staff does not meet the "sniff test" for both careful and appropriate care. Well.l'm an old-fasined surgeon. I communicate with my patients. But I guess "new medicine" is alive & well at Stanford, Dignity, Sutter, etc. The surgeon operates, and never sees the patient again until the post-op visit, when it is usually his NP or PA that dos the visit. In my opinion, NOT THE BEST MEDICINE. But apparantly, it's what we're stuck with?

I am a patient here. Had a procedure here today and the care given by every staff member was excellent!

Best hospital I have ever been too. Had a reverse shoulder replacement at the new hospital. But my Dr here Dr. ABRAMS and his staff are the best. When he is in the room with you it's like nobody is waiting. He takes very good care.

Stephanie Farajain, RN made my fathers stay here absolutely amazing. She was so kind, professional, caring and attentive with him. He was so frustrated because he wanted to go home and was yelling but she really helped him calm down with so much patience and understanding. She was really an angel in disguise and his stay was absolutely perfect because of her. Anyone who has her as their nurse is in amazing hands! Thank you so much Stephanie:) we really appreciate you!

My Name is Teresa Perez. This Hospital is a JOKE. NO Compation and no help. This is an ongoing problem from 2017 to 2022. The Doctor Dr. Spain SCREWED up my daughter Surgery and now not taking Responsibility for his actions. This will be posted on every Social Media Sight. Freedom of Speech still exist. GOD help you if you choose to get any type of Surgery done there

I wish I could give zero stars.
You're honestly better off getting more care from a stranger in a Walmart parking lot.

The doctors the nurses are great! The screening security at the front door are rude and unprofessional and should maybe work in a jail or tow truck company - the case manager we were assigned is a hot mess, doesn't listen, is rude, condescending, and a liar - Carmen you do not belong in health care! Your have not heart you don't care and have a really horrible attitude and don't listen - good luck finding another job yer done!