Starbucks, San Ramon CA

Not my fav Starbucks, sadly. This location needs a bit of love - consistently dirty parking lot & walkway- spilled sticky coffee drinks, plastic lids & cups. Inside, the table tops, drink customizing area, bar, windows & restrooms are also almost always in need of cleaning. The "neighborhood message board" isn't cork, magnets are needed to post messages/posters, & there are only 2 magnets provided- 1 is broken in half. My drinks have a 50/50 chance of being made according to my order. The people who work there are very nice. Perhaps they are just in need of better leadership.

In this starbucks the services is bad - i arrive to this Store and i have to.wait for more of 7 min to order and not customer i. Front of me

The worst cup of coffee at a Starbucks I've ever had. The person behind the counter added tap water to a 3/4 fill cup of old cold coffee. I can get that out of an old vending machine, so why would I ever go back to this place. I wonder if anyone even manages this place, because it doesn't seem like the staff even cares. I wish reviews had a zero star rating, so I can express how I really feel about this place. Very disappointed.

Took forever to get just a glass of water, final i had to stand by cash register and show my credit card to get my puppy a glass of water. Dont think barrista working on that day deserves to be there serving patrons, so unstarbucksi. Thanks to person at cash register to get two glasses of water for thirsty pet.

I have been going to this place frequently for the past three years. I go there to read or work. And I always look forward to visiting this place because of their drinks, staff, and the atmosphere. The staff there is really what has me going to this place every time. Their customer service is phenomenal. They are so sweet, friendly, and always working very hard. They genuinely care for their customers. Their drinks always taste great. This place is always clean. They have nice indoor and outdoor seating. In short, Alcosta Starbucks is amazing, and it always feels like home.

I got the worst service from the older lady with a pompon hair style. She doesn’t smile, or look up at you when ordering and no thank you! She can use more employee customer service training?

By far the worst and slowest Starbucks EVER! I WILL NEVER ORDER HERE AGAIN! Spent 30 mins on a watered down drink after being served after 10ppl in line behind me, absolutely unacceptable

As the store reopens, it's returning to more normal busy-ness. That said, the workers remain pleasant and REMEMBER OUR NAMES. It's like going home, but to really tasty coffee drinks.

Misheard the name and order. Ordered less caramel sauce and they added extra. Didn’t realize until too late. Waste of time and money.

I have not gone inside Starbucks. It took 15 minutes to pick up order made by my Daughter.

The place was closed. No signs so don't know when it will reopen. You are able to sit at tables outside.

Usually can get my drink made correct & quickly. Has COVID-19 safety protocols in place & were enforced while I was there, and tables with chairs set up outside for use. The restroom was available on 2/22.

Just another Starbucks. Good experience with the staff at this location, but nothing much to add sicne my visit was during COVID. You can't sit inside, but. They offer outside sitting at this location. Nice!

Dropped in on mon i think.i look forward to going back again.this place has a good feel to it.my apartment is far from here, so i can't visit often.

The worst. No explanation at the door how to pick up online orders, People are standing outside all confused because the door is locked and they dont pick up phone calls.