Starbucks, Bonita CA

Decent but there was visible mold on the food samples in the display. No one seemed to notice except the customers.

Says online they have a drive tru. Drove a bit further to go to this location to find out it doesn’t have it. Save your time and go to the one in Ralph’s. It’s faster and you won’t have to wait 20-30 min to get a cup of coffee.

The baristas at this location deserve the biggest tips and even a raise!
My brother passed away recently and they took the time to write my sister in law a message and leave it at her home where my brother lived with his wife and 2 boys. I just want to say that it means the world to us️ And thank you for serving him and being the best baristas one can have️ I pray god blesses all of you Thank you 1000x
#fiftyjuanforever

Always very helpful and full in stock. I love to buy my bags of coffee and they always grind it perfect.

Don’t order the Selena drink from here. I gave them the right direction on how to make it, yet it came out wrong. The Selena drink includes: Strawberry Cream Frappuccino w/ heavy cream & dragon fruit inclusions w/ strawberry purée drizzle. The drink they gave me was Strawberry Cream Frap, with **MANGO** dragon fruit and extra strawberry purée drizzle with heavy cream. It says it gave me Ex Strawberry Purée Drizzle but there was no drizzle at all. As you read before, I asked for dragon fruit and yet again there were none. It was a bit upsetting especially for me. I rate it a 2/5 you could taste the strawberry but I’d say 1.5% of it. Not even the dragonfruit that you can taste. You’d mostly be able to taste the mango much more. The drink was okay, would go back for a redo but it was acceptable. I got the drink idea from TikTok and you can see on there that it’s a more dark pink/purple color and can clearly see the drizzle and dragonfruit. Mine was more of a light pink instead. Expectations were a bit high not really what I expected but maybe next time I can get a better drink and more accurate.

Starbucks is slowly fading into repetition land for sometime now. A simple cup of coffee taste like it's hours old and had lost its appeal!

Starbucks is always great everywhere you go the customer service is awesome and the good is already good.

Love it. Barista Lester was great, helped me remember my order.chatted with a good friend and this is our cozy, yummy location

The staff is always kind and clearly have a lot of well earned regulars. All the morning and afternoon rush staff have always bust lines really quick and are kind while doing it. Im hard of hearing and when I missed my order being called they came to my table with it which is over the top starbucks customer service in my opinion.

The place is always clean despite how many people flood in and out of the small space. Outdoor seating is also kept tidy and is nice and shaded for use during summer.

They are Rainbow friendly too which is always appreciated:).

Hi everyone, have u seen the Dragon Fruit Drink with Cocunut Milk? That is quite a delish, refreshing one!

I recommend it! It's just right.not to sweet, and just sweet enough. No tummy rumble at all (if u have any level of lactose intolerance)!

I enjoy this particular location because it's not overly crowded. I like to meet with clients here sometimes.

I love this Starbucks but this time chose carside because their always busy at the time I went. I waited over 10 minutes after checking in so I had to go inside to pick up my order. They did apologize though.

Good service! And they remembered my name as I was leaving with my Strawberry Acai refreshment drink. They literally said, "have a nice day, Melissa! " or said, " bye Melissa! "
I'm not really sure which one exactly but I do know they remembered and said my name as I exited Starbucks front door entrance. I think their customer service are friendly and very nice!

Starbucks #2071 inside Vons
The renovation is great but you guys forgot to train your employees to be nice to your customers. I didn’t get there names but 2 young ladies were working at 7: 15 am 4 weeks ago. I came up and said good morning to the young lady taking my order and she didn’t even respond and I even said it twice. I’m not sure if she is not a morning person or what but that is unacceptable.
They were both busy talking about their nights and what they were doing on SoCal media. The only thing that didn’t make me walk away was my cup of coffee. I really didn’t want to drive down to another Starbucks #5030 Why is the service so horrible here at the Starbucks in Vons and you go down the street to the Starbucks #5030 on central and Bonita rd and it’s night and day?
Management is too blame not those rude girls. Management need to assure that they hire the right people and train them correctly. There are so many people who would love their jobs and would appreciate every single customer.
Shame on you Starbucks.
I no longer will buy my coffee from that location. I rather take 5 minutes of my time to drive to another location and get better service.

I don’t normally Write bad reviews but these 2 young ladies were so rude, not acknowledging a customer. Bad service can ruin someone’s day,

Today (2-28-21) was a pretty bad visit. There was one other customer in the shop so I was second. They let 2 more people in, then a third making a total of 5 of us in there (no social distancing). I ended up getting my order last as I was the only customer left. Not to mention an employee decided sweeping while in was in there waiting, throwing up a lot dust as I finally got my drink. I walked out only to return asap for a refund. I did not appreciate the treatment from the 3 employees. Very disappointed with this location.