Starbucks, San Mateo CA

The service here is really great. I place my orders through the mobile app and very rarely have had to wait for my order. The drinks are always made really well, and the baristas engage with you quickly to get your order out. I really appreciate their great service and consistent drink quality!

One of the best Starbucks I’ve been too. The employees are amazing here. Very friendly and chill. It’s also very clean.

Usually a safe bet, sadly this Starbucks didn't have any dark roast or light roast brewed coffee, just Pike's to offer, which was a little stale. Nice spaceous shop and friendly service.

Got my order perfectly. Staff is friendly and respectful that I'm working by talking quietly among themelves. Also has comfy seating.

This place, they were obviously understaffed, but the two people there were rocking it! I felt bad, people, if you see staff working hard, back up from the edge, and making staff nervous. Geez!

Don't even bother attempting to order unless you plan to stay a while. They are obviously overwhelmed by mobile orders.

In a tucked away shopping center this place is amazing.
Cons are parking lot is close to full most of the time.
Pros everything else. The place is extremely clean. The bathrooms are ADA compliant as is the rest of the store. The staff sure can handle the rushes with waits of only a sparse few minutes. Bella tirelessly cleaned for the few hours I was there. Drinks were made to perfection. Great place with scenic outside seating. 10 out of 10 of the many Starbucks I have reviewed

I love this location. The store is clean and the baristas are fast and accurate with orders.

I never have high expectations at most Starbucks locations… but the baristas here were amazing and recommended a Brown Sugar Milk Tea (sans boba) and OMG SO GOOD. I hope ever location will have this forever, new go to. With oat milk it’s great. Nice spot to work from too.

Say what you will about Howard Schultz - his coffee tastes, his political ambitions, his resolutely conservative dress style - he did create a corporate-run community third space of lasting value.

But is it ketogenic adapted & sustainable yet?

Not quite. For one, there is no keto coffee on the menu. No MCT oil enhancement or grass fed organic butter or adaptogenic blend of spices to help one maintain mental focus during a prolonged period of intermittent fasting.

Minus a star for that failure to recognize a growing food & wellness trend that is transforming the American health scene even S we speak, dude.

And this location once had a high end Clover brewing system to make high quality single origin coffee drinks to order. Not so anymore. The inadequate medium roast blend, Veranda, hardly compares.

Minus another star for not offering an alternative to a real third wave coffee shop or micro roastery, dude.

Then there are limited incentives for brining one's own mug (a measly 10 cent discount) and that is the NUMBER ONE MOST EFFECTIVE WAY TO REDUCE WASTE AND HELP SAVE THE PLANET.

Minus another star for that, you corporate penny pinchers. What part of the new green economy don't you get?

Howard! Come back and save Starbucks from itself. I beg of you. Billionaire bio hackers of your intelligence & physical prowess know the benefits of a ketogenic adapted lifestyle. You also drink single origin pour overs made from exquisitely sourced freshly roasted beans daily. And you are a sustainable guy at heart. I know you are because you put your money where your mouth is.

Make Starbucks more keto-friendly pronto. Pay your staff an adequate wage so that they can operate sophisticated things like Kaliyah Wave drippers. And for goodness sake: give your customers more than ten measly cents for bringing their own reusable mugs (like my Snow Peak titanium model made in Japan, for example).

Got it Howard? If you don't do these things, I will cover social media with your failures.

But if you do step up and deliver, then I will sing Starbucks' praise as a true American sustainable corporate citizen.

I am 14 times Yelp Elite. I keep my word.

Ok, we ordered two dark roast coffees. They were served luke warm. Asked for a new hot coffee and server said, “well, you will have to wait while we make a new pot”. That is their only job.make and serve hot coffee and be nice to the people that pay their salary. Not serve cold coffee and be rude because the four people working there could not be prepared with hot coffee. Not one thank you from any staff. I ate the sandwich, drank my coffee, and went back in for a glass of water and the guy looked at me like, “go away”. Again, not one thank you. Just go away looks. That is why this company is turning into a place that we only go to when traveling and no where else is available. The barista handed me my water without even looking at me. All of the four robots were very rude. Get it together Starbucks. I manage customer service in a busy company and can tell you that customer service is pretty much non existent at this location. They all get a score of zero.zero. Have a wonderful day.

Teach your employees to announce out loud when the order is ready and for whom the order is. We (customers) cannot read barista mind.